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Resources
All the info, guides, and case studies you need to understand digital transformation and how to start your journey today.
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Blog
Top 16 digital transformation trends in insurance in 2023
2023 is going to be a big year for digital transformation projects in the insurance industry. Check out this list of the top 16 trends that will shape the future of insurance!
March 4, 2022
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12 minutes
Customer story
Customer story
eBook
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Financial services technology: EasySend’s vision for 2025
eBook
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In-Depth Guide to Auto Insurance Claims in 2023: Technology & Strategy
Customer story
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Customer story
Blog
Jan 23, 2023
Streamline submissions and supplemental data collection in underwriting
Blog
Digital tools can help streamline the submission process by allowing agents to quickly gather customer data and fill out ACORD forms.
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Blog
4 minutes
Blog
Jan 19, 2023
Digital claims: streamlining the P&C claims process with digital data collection
Blog
P&C carriers who want to streamline claims processing must embrace digital data collection and unify siloed data sources into a single, evolving journey.
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Blog
6 minutes
Blog
Jan 18, 2023
Streamlining underwriting: how digital data intake can improve agent and broker experience
Blog
The agent and broker communication with underwriting is often far from ideal. Learn how digital data intake can change that.
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Blog
6 minutes
Blog
Jan 18, 2023
Leveraging digital data intake to streamline policy distribution
Blog
Digital data collection is the foundation of modern insurance distribution, and it is essential for agents to have the right tools and resources in place to ensure that customer data is accurate, up-to-date, and clearly communicated to all stakeholders within and outside the organization.
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Blog
5 minutes
Blog
Jan 16, 2023
Streamlining P&C policy management: the benefits of digital data intake for TPAs
Blog
TPAs can use the downturn to their advantage by adapting to the changing market conditions and adjusting their business strategies accordingly.
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Blog
5 minutes
Blog
Jan 12, 2023
The benefits of using a digital data intake system for P&C insurance carriers
Blog
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Blog
Blog
Dec 30, 2022
Make the most out of policy renewal: tips to streamline insurance renewal processes
Blog
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Blog
5 minutes
Blog
Dec 29, 2022
Modernizing insurance customer communication: a guide to upgrading outdated workflows
Blog
To reduce errors, lower costs and improve policyholder experience, insurance companies need to upgrade their customer communication workflows with digital solutions.
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Blog
5 minutes
Blog
Dec 26, 2022
Digital transformation lessons: how Liberty Mutual's 110 year journey led to the cloud
Blog
Insurers can learn from Liberty Mutual how to tackle complexity and legacy systems
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Blog
4 minutes
Blog
Dec 24, 2022
Why it’s important to streamline submission and logging processes in underwriting
Blog
Submitting and logging of insurance applications for underwriting includes several major points of friction and inefficiencies, leading to significant issues and challenges.
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Blog
6 minutes
Blog
Dec 22, 2022
How structuring claims data collection can lead to improved claims experience
Blog
Structured claim data collection processes can improve claims experience, reduce claim cycle time and improve claim settlement outcomes.
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Blog
6 minutes
Blog
Dec 21, 2022
Selecting a no-code digital partner: a guide for insurers
Blog
Digital experience no-code vendors can provide insurers with the right strategy, platform, and team to stay ahead of the curve.
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Blog
4 minutes
Blog
Dec 20, 2022
2023 digital banking trends: cost-cutting strategies, optimization solutions & new revenue streams
Blog
2023 is here and new digital banking trends are on the horizon. Find out what the year has in store for the banking industry.
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Blog
5 minutes
Blog
Dec 19, 2022
Transforming the life insurance customer journey with digital submissions
Blog
Digital submissions not only simplify life insurance sales and claims processes but also improve customer experience, reduce costs, and enable life insurers to develop more tailored life insurance products and services.
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Blog
4 minutes
Blog
Dec 14, 2022
What do 2022 insurance customer experience trends mean for 2025 and beyond
Blog
Stay ahead of customer experience trends that will affect the future of the insurance industry, including experience personalization, DIY insurance, AI and chatbots, digital transformation, visual engagement, and more.
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Blog
5 minutes
Blog
Dec 8, 2022
The insurer’s guide to choosing the right eSignature software in 2023
Blog
Using eSignatures to sign documents can offer a number of benefits for insurers and their customers. Here is how to select eSignature solution for your business.
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Blog
7 minutes
Blog
Dec 5, 2022
8 obstacles to digital transformation in insurance and how to overcome them
Blog
In this article, we will discuss eight of the biggest obstacles to digital transformation in insurance and how companies can overcome them.
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Blog
4 minutes
Blog
Nov 25, 2022
Reducing data costs without jeopardizing growth in insurance
Blog
With most companies in resiliency mode, how can they ramp up data efforts while managing data costs?
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Blog
5 minutes
Blog
Nov 23, 2022
7 customer data types in insurance (with tips for collecting data)
Blog
When it comes to collecting customer data, it’s important to strike a balance between being too intrusive and not collecting enough information.
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Blog
7 minutes
Blog
Nov 21, 2022
6 customer satisfaction drivers in insurance claims
Blog
It’s not easy to figure out how to drive customer satisfaction in insurance claims, but digital data intake can play a key role.
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Blog
6 minutes
Blog
Nov 17, 2022
15 key digital transformation in banking buzzwords to know
Blog
The fintech industry is an exciting and fast-moving landscape. To help you keep up, here are 15 digital transformation in banking buzzwords you should know
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Blog
6 minutes
Blog
Nov 15, 2022
Digitizing the top 3 insurance customer touchpoints with no-code: quotes, FNOL, and payments
Blog
Quickly and easily build omnichannel connected experiences for quotes, FNOL, or payments without relying on scarce IT resources.
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Blog
6 minutes
Blog
Nov 10, 2022
8 Success drivers in large commercial insurance
Blog
KMPG’s Connected Enterprise model for navigating the future commercial insurance landscape requires making an important change: digital data intake.
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Blog
6 minutes
Blog
Nov 10, 2022
Budget crunch? 10 reasons to consider a no-code platform in 2023
Blog
The initiatives that will make it into the 2023 digital transformation budgets will be those that have a high probability of success, high ROI, and a low cost of implementation. This is where no-code comes in.
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Blog
5 minutes
Blog
Nov 9, 2022
3 benefits of digitizing customer data intake processes in banking
Blog
The banking industry is rapidly changing and digitizing data intake is one way to stay ahead of the curve
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Blog
5 minutes
Blog
Nov 8, 2022
The importance of data integrity for your bottom line
Blog
With a large scale of data to process, ensuring high data integrity is vital for insurance companies. Here’s why
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Blog
5 minutes
Blog
Nov 7, 2022
Call center efficiency in insurance: digitize your top call drivers into self-serve digital journeys
Blog
What if you could reduce call volume, handle time, and costs of your call center by digitizing your most common call drivers into self-serve digital journeys?
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Blog
4 minutes
Blog
Nov 3, 2022
Paperwork is killing your insurance company's policyholder experience. Here is what you can do about it.
Blog
One of the biggest pain points in insurance is paperwork. The insurance onboarding process often requires customers to fill out a significant amount of paperwork, which can be time-consuming and confusing.
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Blog
4 minutes
Blog
Nov 1, 2022
Hyperautomation in insurance: the future of data-driven decision-making
Blog
In this blog post, we explore how hyperautomation can benefit your organization and why digital data intake is critical to its success.
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Blog
5 minutes
Blog
Oct 31, 2022
Digital experience in insurance: the importance of making complex simple
Blog
Simplicity is key when it comes to digital customer experience. By making the complex simple, businesses can improve conversion rates, create loyalty, and reduce friction.
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Blog
5 minutes
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Blog
Oct 27, 2022
Are PDF forms and manual data intake processes putting your business at risk?
Blog
Manual data intake and PDF forms may be putting your insurance business at risk. Learn why digital data capture is the safer, better option
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Blog
4 minutes
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Blog
Oct 25, 2022
The three pillars of digital transformation: data integration, data intake and customer experience
Blog
To succeed with digital transformation, businesses need to focus on three key pillars: data integration, digital data intake and digital experience.
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Blog
5 minutes
eBook
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How digital customer data collection can help insurers slash combined ratios in 2023
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How to make the most of your digital data intake solution: a guide for insurers
eBook
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The end of web forms: the evolution of customer data collection methods
eBook
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Top 11 Digital Transformation Trends for Banks and Credit Unions in 2023
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15 Ways to Onboard and Serve Customers Faster and Better in 2023
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Top 26 Digital Transformation Trends in Insurance in 2023
eBook
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Transforming B2B Onboarding with Interactive Customer Data Intake UIs
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The ultimate guide to customer data intake and signature collection for marketplace lenders
eBook
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16 Best Practices for Customer Data Collection in Insurance
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How Can Midsize Banks Compete With Big Banks in the Digital Space?
eBook
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Customer Data Intake Automation in Insurance: A Deep Dive
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How to Improve User Experience in Digital Claims. In-depth Guide for Insurers
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Digital Transformation of Automakers: Top 12 Trends
eBook
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The 7 Leading Trends in Digital Transformation in Logistics and Transportation
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Transforming Forms into Digital Journeys: Where Do I Start?
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12 Digital Transformation Trends in Business Process Outsourcing
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10 Strategies for Transforming Your Car Dealership into a Digital Powerhouse
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UX 101 Guide: Intro to Improving Customer Journey in Financial Services
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