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How we raised over $71.5M in two years, or why the emerging no-code digital journeys market is primed for explosive growth

EasySend has just announced a Series B funding round, bringing the total amount raised to date to $71.5M. 
November 16, 2021
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9 minutes
In the digital world, data is king. And when it comes to insurance, collecting high-quality customer data is the prerequisite for doing business. Many core processes from policy onboarding to claims depend on the information and require signed documentation that must be collected from the customer.In the past, most insurance companies collected customer data through paper forms. This was not only time-consuming and inefficient, but also resulted in a lot of errors. The digital age offers new opportunities for collecting customer data. Easysend Logo White
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16 Best Practices for Customer Data Collection in Insurance

In the digital world, data is king. And when it comes to insurance, collecting high-quality customer data is the prerequisite for doing business. Many core processes from policy onboarding to claims depend on the information and require signed documentation that must be collected from the customer.In the past, most insurance companies collected customer data through paper forms. This was not only time-consuming and inefficient, but also resulted in a lot of errors. The digital age offers new opportunities for collecting customer data.
Digital transformation is a complex and expensive undertaking, that has necessitated big banks to allocate significant resources towards this effort. Midsize banks have been struggling to keep up with the innovation happening at the big banks, as the industry leaders have been investing heavily in digital technologies. As these investments are starting to pay off, the midsize banks are beginning to feel the pressure, and they need to do something fast if they want to stay relevant.Easysend Logo White
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How Can Midsize Banks Compete With Big Banks in the Digital Space?

Digital transformation is a complex and expensive undertaking, that has necessitated big banks to allocate significant resources towards this effort. Midsize banks have been struggling to keep up with the innovation happening at the big banks, as the industry leaders have been investing heavily in digital technologies. As these investments are starting to pay off, the midsize banks are beginning to feel the pressure, and they need to do something fast if they want to stay relevant.
This guide explains the basics of user experience as applied to customer-facing processes in organizations like banks, insurance companies, and financial services. The guide is not meant as a UX checklist or metrics, it is meant to give you a general understanding of what User Experience can do for your organization and how you can get started.Easysend Logo White
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UX 101 Guide: Intro to Improving Customer Journey in Financial Services

This guide explains the basics of user experience as applied to customer-facing processes in organizations like banks, insurance companies, and financial services. The guide is not meant as a UX checklist or metrics, it is meant to give you a general understanding of what User Experience can do for your organization and how you can get started.
This in-depth playbook takes you through the digital FNOL (First Notice of Loss) process end-to-end, identifying key points where insurers can support their customers during claim initiation, and diving into industry best practices and use cases. Easysend Logo White
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The Digital FNOL Playbook for Insurance CIOs

This in-depth playbook takes you through the digital FNOL (First Notice of Loss) process end-to-end, identifying key points where insurers can support their customers during claim initiation, and diving into industry best practices and use cases.
The auto industry is in a period of significant change. Automakers are making adaptive and electric vehicles, consumers are demanding more data transparency, and the digital landscape is changing. Amplified by the pandemic pressures, technology adoption has been speeding up because it enhances performance and results. Only through embracing an aggressive digital transformation agenda can dealerships hope to survive. But how do you turn your dealership into a digital powerhouse? In this ebook, we will discuss ten specific strategies you can leverage to achieve your goals of becoming a digital powerhouse.Easysend Logo White
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10 Strategies for Transforming Your Car Dealership into a Digital Powerhouse

The auto industry is in a period of significant change. Automakers are making adaptive and electric vehicles, consumers are demanding more data transparency, and the digital landscape is changing. Amplified by the pandemic pressures, technology adoption has been speeding up because it enhances performance and results. Only through embracing an aggressive digital transformation agenda can dealerships hope to survive. But how do you turn your dealership into a digital powerhouse? In this ebook, we will discuss ten specific strategies you can leverage to achieve your goals of becoming a digital powerhouse.
Claims is a sensitive, stressful process for the customer. The user experience of the digital claims process can directly impact customer satisfaction, loyalty, and trust in the insurer. Users demand simplicity and convenience when it comes to online transactions. This guide will provide an overview of what constitutes a good user experience in insurance claims and how to create one for your customers. We're going to take a deep dive into the importance of user experience in the digital claims world - from understanding what UX means for this industry, to making sure you have great customer service agents who are well-trained on UX best practices. This guide is designed to provide you with the knowledge and best practices for delivering a great user experience. Easysend Logo White
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How to Improve User Experience in Digital Claims. In-depth Guide for Insurers

Claims is a sensitive, stressful process for the customer. The user experience of the digital claims process can directly impact customer satisfaction, loyalty, and trust in the insurer. Users demand simplicity and convenience when it comes to online transactions. This guide will provide an overview of what constitutes a good user experience in insurance claims and how to create one for your customers. We're going to take a deep dive into the importance of user experience in the digital claims world - from understanding what UX means for this industry, to making sure you have great customer service agents who are well-trained on UX best practices. This guide is designed to provide you with the knowledge and best practices for delivering a great user experience.
Logistics companies are adapting their business models to fit changing customer expectations. Smaller, more agile, and responsive organizations will prevail over slower-moving legacy firms with outdated methods of operations in this new environment. This ebook will explore 7 leading digital transformation trends in logistics and how various transportation companies address the challenges associated with this shift.Easysend Logo White
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The 7 Leading Trends in Digital Transformation in Logistics and Transportation

Logistics companies are adapting their business models to fit changing customer expectations. Smaller, more agile, and responsive organizations will prevail over slower-moving legacy firms with outdated methods of operations in this new environment. This ebook will explore 7 leading digital transformation trends in logistics and how various transportation companies address the challenges associated with this shift.
The business process outsourcing industry is adapting to disruptive and transformational pressures across value chains and ecosystems. The current wave of digital transformation initiatives organizations are going through is putting increasing pressure on business process outsourcers (BPOs) to pick up the pace and transform themselves.It's hard to predict exactly what the future for business process outsourcing will be, but we have identified 12 emerging trends worth paying attention to.Easysend Logo White
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12 Digital Transformation Trends in Business Process Outsourcing

The business process outsourcing industry is adapting to disruptive and transformational pressures across value chains and ecosystems. The current wave of digital transformation initiatives organizations are going through is putting increasing pressure on business process outsourcers (BPOs) to pick up the pace and transform themselves.It's hard to predict exactly what the future for business process outsourcing will be, but we have identified 12 emerging trends worth paying attention to.
In an increasingly digital world, automobile manufacturers are constantly innovating to stay ahead of the competition. The emergence of new players is putting pressure on traditional automakers to formulate digital strategies and to boost digital transformation across all areas of business: R&D and product development, production and manufacturing, marketing and salesManagement processes and internal workflowsThis ebook will help you better understand how you can leverage digital transformation trends in the automotive industry to support business objectives. Let's dive into fifteen technology trends that are reshaping the automotive industry.Easysend Logo White
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Digital Transformation of Automakers: Top 12 Trends

In an increasingly digital world, automobile manufacturers are constantly innovating to stay ahead of the competition. The emergence of new players is putting pressure on traditional automakers to formulate digital strategies and to boost digital transformation across all areas of business: R&D and product development, production and manufacturing, marketing and salesManagement processes and internal workflowsThis ebook will help you better understand how you can leverage digital transformation trends in the automotive industry to support business objectives. Let's dive into fifteen technology trends that are reshaping the automotive industry.
2021 was a year when many digital transformation projects that were previously put on the sidelines made their mark. The need to establish digital capabilities quickly, such as account creation, mortgage lending, and PPP small company loans, became critical due to lockdowns, physical distancing and work-from-home requirements. Business success was dependent on how quickly banks and credit unions could meet customers' demands via technology, and the digital transformation of the banking industry accelerated across the board. Improving agility, delivering better service and improving customer and employee experience which were considered "nice to have" just a couple months prior, became the number one priority. As digital transformation becomes the new normal, what can we expect, and what should banks and credit unions prepare for?Easysend Logo White
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Top 11 Digital Transformation Trends for Banks and Credit Unions in 2022

2021 was a year when many digital transformation projects that were previously put on the sidelines made their mark. The need to establish digital capabilities quickly, such as account creation, mortgage lending, and PPP small company loans, became critical due to lockdowns, physical distancing and work-from-home requirements. Business success was dependent on how quickly banks and credit unions could meet customers' demands via technology, and the digital transformation of the banking industry accelerated across the board. Improving agility, delivering better service and improving customer and employee experience which were considered "nice to have" just a couple months prior, became the number one priority. As digital transformation becomes the new normal, what can we expect, and what should banks and credit unions prepare for?
2021 has been a year when many digital transformation projects that were previously put on a backburner made their way to the front of the line. Improving agility, delivering better service, and improving customer and employee experience became the number one priority. We see an expedited adoption of remote signing and customer servicing technologies, tools for digital collaboration, and new innovative digital products. As digital becomes the new normal, what lies ahead, and what should insurance leaders prepare for? The insurance industry is in a state of flux. The old models are being replaced with new ones, and the only thing that is certain is change. We see an expedited adoption of remote signing and customer servicing technologies, tools for digital collaboration, and new innovative digital products. As digital becomes the new normal, what lies ahead, and what should insurance leaders prepare for? Easysend Logo White
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Top 26 Digital Transformation Trends in Insurance in 2022

2021 has been a year when many digital transformation projects that were previously put on a backburner made their way to the front of the line. Improving agility, delivering better service, and improving customer and employee experience became the number one priority. We see an expedited adoption of remote signing and customer servicing technologies, tools for digital collaboration, and new innovative digital products. As digital becomes the new normal, what lies ahead, and what should insurance leaders prepare for? The insurance industry is in a state of flux. The old models are being replaced with new ones, and the only thing that is certain is change. We see an expedited adoption of remote signing and customer servicing technologies, tools for digital collaboration, and new innovative digital products. As digital becomes the new normal, what lies ahead, and what should insurance leaders prepare for?
It’s important to remember that the first five minutes of a customer’s account opening experience can be as influential as the first 50 years. Simply having a digital capability might no longer be enough, as high abandonment and low engagement rates show. Financial service organizations must align their offerings to customer expectations when it comes to user experience or risks losing those customers altogether. Financial institutions must find ways to embed their services seamlessly into the digital world, making themselves more accessible and inclusive for potential customers. In this ebook we will cover 15 strategies to onboard and serve customers faster and better in 2022 and beyond. Easysend Logo White
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‍15 Ways to Onboard and Serve Customers Faster and Better in 2022

It’s important to remember that the first five minutes of a customer’s account opening experience can be as influential as the first 50 years. Simply having a digital capability might no longer be enough, as high abandonment and low engagement rates show. Financial service organizations must align their offerings to customer expectations when it comes to user experience or risks losing those customers altogether. Financial institutions must find ways to embed their services seamlessly into the digital world, making themselves more accessible and inclusive for potential customers. In this ebook we will cover 15 strategies to onboard and serve customers faster and better in 2022 and beyond.
So, you've decided that you want to transform your paper or PDF forms into digital journeys. That's great! But where do you start? When designing your digital journeys, you'll need to take a variety of factors into account. This includes your business requirements, user needs, technical constraints and more. By taking all these into account, you can create a journey that's both effective and efficient.With so much to consider and think about, it's easy to feel overwhelmed. But don't worry – we're here to help. Below, we've outlined 40 questions that will help you get started on your form transformation journey. By answering these questions, you'll be able to better understand what you need to do and where to start. Easysend Logo White
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Transforming Forms into Digital Journeys: Where Do I Start?

So, you've decided that you want to transform your paper or PDF forms into digital journeys. That's great! But where do you start? When designing your digital journeys, you'll need to take a variety of factors into account. This includes your business requirements, user needs, technical constraints and more. By taking all these into account, you can create a journey that's both effective and efficient.With so much to consider and think about, it's easy to feel overwhelmed. But don't worry – we're here to help. Below, we've outlined 40 questions that will help you get started on your form transformation journey. By answering these questions, you'll be able to better understand what you need to do and where to start.
VGMEasysend Logo White
Customer story
Aug 1, 2021

VGM

Achieving a five-year digital plan in three months.
Real Garant by ZurichEasysend Logo White
Customer story
May 27, 2021

Real Garant by Zurich

Closing contracts in weeks and impacting the bottom line.
NürnbergerEasysend Logo White
Customer story
May 27, 2021

Nürnberger

Acting fast and offering flexibility in times of uncertainty.
MeridioEasysend Logo White
Customer story

Meridio

Supporting 50 states with one dynamic journey.
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