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Blog
Apr 13, 2023
7 banking call center technology trends in 2023
Digitizing customer data collection is an important first step to taking advantage of new technologies in the call center
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Blog
4 minutes
Blog
Feb 2, 2023
The importance of policyholder experience in call centers
Digital data intake systems for call centers help ensure positive experiences for policyholders, leading to increased customer satisfaction and loyalty.
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Blog
4 minutes
Blog
Nov 15, 2022
Digitizing the top 3 insurance customer touchpoints with no-code: quotes, FNOL, and payments
Quickly and easily build omnichannel connected experiences for quotes, FNOL, or payments without relying on scarce IT resources.
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Blog
6 minutes
Blog
Nov 7, 2022
Call center efficiency in insurance: digitize your top call drivers into self-serve digital journeys
What if you could reduce call volume, handle time, and costs of your call center by digitizing your most common call drivers into self-serve digital journeys?
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Blog
4 minutes
Blog
Sep 29, 2022
Why digital intake is key to offering a positive call center customer experience
Call centers using manual data intake processes create a frustrating customer experience. The solution? Digital intake.
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Blog
5 minutes
Blog
Aug 24, 2022
Streamlining FNOL processes in the call center with digital customer data intake
When customers experience a loss, they don’t have patience for inefficient data intake in the FNOL process. Digital data intake offers a better, faster solution.
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Blog
5 minutes
Blog
Jul 28, 2022
How digital data intake minimizes rejections and callbacks in a call center
Customer service agents are a valuable resource. Digital data intake allows them to focus on tasks that drive business value for insurance providers.
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Blog
6 minutes
Customer story
Jun 11, 2020
How Harel Insurance improves sales process conversions by 15% while reducing outbound calls to customers by 20%
See how Harel Insurance improved sales process conversions by 15% while reducing outbound calls to customers by 20% with EasySend's no-code platform.
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Customer story
6 minutes
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