Create a digital FNOL process in 24 hours

When life takes an unexpected turn, make it easy for customers to report an FNOL for accidents, health, home, life, or auto.

FNOL templates built for better efficiency and accuracy

Go live in 24 hours
Simplify the FNOL claims process
Shorten the settlement lifecycle
Boost customer loyalty

Make the claims process easier for everyone

For your insurance company
Create a digital FNOL process that tells your clients exactly what they need to upload, making it easier to determine the fault or settlement. Just text or email the link, then support in real-time with Co-Browsing. You'll shorten the lifecycle, save on valuable resources, and be there when your customers need it the most.
For your customers
Following an accident, theft, or damage, filing a complicated FNOL is the last thing your customers need. Instead, reduce stress with remote support and send a digital link, so your clients can upload all the relevant images, docs, and timestamps to clarify the claim.
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Get started on your FNOL digital journey today

  1. 1. Request an FNOL template or start from scratch

    Our team of professionals are here to support you through it all.
  2. 2. Customize with specific fields and capabilities

    Make adjustments to your process according to your specific workflows and logic.
  3. 3. Integrate any third-party platform or app

    Connect your existing CRM or other systems with seamless integrations.
  4. 4. Launch your first digital journey

    Send a link to your customers in a click or make it accessible online.
Request a template
FNOL (First notice of loss) process in EasySend builder and a mobile view of the final outcome.

Shorten the lifecycle from FNOL to final settlement

Fully customizable
Start with a template and customize the logo, font, brand colors, and fields, so the process is seamless.
Image & file upload
Make it easy for your clients to upload images or files to complete the claim and include all the relevant info.
Auto-complete
Speed up the process and add auto-complete options, so your clients can fill in their addresses faster.
Conditions & Validations
Create conditions and validations to help customers fill out their info correctly the first time.
EasySign
Add steps to your workflow and assign custom roles and permissions for a safe and secure experience.
Integrations
Integrate the tools you already use, like your CRM, so you can automatically collect data and update customer info.
Co-Browsing
Create that in-person experience with Co-Browsing and assist your customers remotely.
Journey Tracker
Track each customer's digital FNOL process and see where they're getting stuck along the way so you can follow up with text or email.
Analytics Dashboard
Get an overview of how all your journeys perform and track how many links were sent, opened, and completed so you can keep optimizing.
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Your security is our first priority.

Our platform and electronic signature tool is compliant with the highest international security standards, including GDPR, SOC 2, ISO 27001, PCI DSS, and HIPAA compliance.
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Frequently asked questions

What if I need help in the process?
What is FNOL?
To what extent can I customize the FNOL template?
How do I get an FNOL template?
Are EasySend FNOL templates secure?

Your digital partner

Request an FNOL template from our sales team today.
Get in touch

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