Rethink the customer journey
Real Garant has been expanding steadily over the last few years, and a digitized world needs a digitized process. Real Garant overhauled their onboarding process for B2B partners to meet the growing demand. With the global pandemic on the rise, they needed to shorten the processing time and completely digitize their Partner onboarding.
Create an online workflow with EasySend
Together with EasySend, Real Garant transformed the way they do business. By turning forms into a custom digital process, they’ve streamlined their sales cycle and shortened contract closing time to 1-2 weeks. The workflow is defined and completed online, including Co-Browsing for remote digital assistance, creating a smooth, convenient, and transparent experience.
With EasySend, Real Garant can track each journey online and review the data afterward to look for optimization opportunities. Despite the pandemic, Real Garant has adopted a sustainable workflow that will scale as they grow.