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Blog
Oct 27, 2023

The impact of AI on claims processing

AI technology has the potential to streamline and automate several steps in the claims process, leading to faster resolution times, reduced costs, and improved accuracy.
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5 minutes
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Blog
Oct 5, 2023

The roadmap to claims automation: key technologies and milestones for insurance companies

This blog post provides a clear roadmap to navigate the exciting terrains of claims automation, focusing on pivotal technologies and milestones.
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6 minutes
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Blog
Sep 4, 2023

Digital empowerment: how self-service portals are revolutionizing claims management

Claims management can be a laborious and tedious process - but it doesn't have to stay that way. With the power of self-service portals, companies are now able to easily empower their clients and customers to take matters into their own hands.
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5 minutes
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Apr 12, 2023

5 ways digital transformation is revolutionizing insurance claims processing

Digital data collection is a key element of the digital claims submission process and provides several significant benefits to insurers and customers.
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5 minutes
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Jan 19, 2023

Digital claims: streamlining the P&C claims process with digital data collection

P&C carriers who want to streamline claims processing must embrace digital data collection and unify siloed data sources into a single, evolving journey.
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6 minutes
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Blog
Dec 22, 2022

How structuring claims data collection can lead to improved claims experience

Structured claim data collection processes can improve claims experience, reduce claim cycle time and improve claim settlement outcomes.
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6 minutes
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Blog
Nov 21, 2022

6 customer satisfaction drivers in insurance claims

It’s not easy to figure out how to drive customer satisfaction in insurance claims, but digital data intake can play a key role.
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6 minutes
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Aug 24, 2022

Streamlining FNOL processes in the call center with digital customer data intake

When customers experience a loss, they don’t have patience for inefficient data intake in the FNOL process. Digital data intake offers a better, faster solution.
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5 minutes
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Blog
Jan 27, 2022

Ten reasons why insurers should make the switch to digital FNOL

Digital First Notices of Loss (FNOL) is the first step in this journey to digital claims experience, and as such is a crucial part of the claims process. Here are 10 reasons why digital FNOL is the future of claims interactions.
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6 minutes
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Dec 14, 2021

16 tips to improve digital claims experience in insurance

Find out what you can do today to improve the insurance claims experience for your customers. These tips will reduce friction and help ensure a positive customer service experience.
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Blog
9 minutes
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