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All the info, guides, and case studies you need to understand digital transformation and how to start your journey today.
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Sep 25, 2023
The dawn of wearable tech in health insurance: enhancing risk assessment and customer engagement
Explore how wearable tech is transforming health insurance through enhanced risk assessment and customer engagement. Discover benefits, challenges, and future prospects.
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6 minutes
Blog
Sep 21, 2023
Beyond transactional relationships: leveraging digital tools to enhance customer engagement in insurance
For the insurance sector, known for its transactional nature, the journey to deepen customer relationships is not just nice to have—it's critical.
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5 minutes
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Sep 20, 2023
The evolution of InsurTech: from disruption to collaboration in the insurance ecosystem
75% of insurers are considering collaboration with InsurTech firms to improve their operations. This collaborative ecosystem isn't just a phase—it's the new norm.
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5 minutes
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Sep 20, 2023
Digital transaction management 101: what you need to know
Digital transaction management (DTM) is changing the way insurance providers do business. Here’s what you need to know about doing DTM right.
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5 minutes
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Sep 19, 2023
Embracing change: strategies for overcoming resistance to digital adoption in insurance companies
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5 minutes
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Sep 18, 2023
Privacy in a digital world: balancing data collection and protection in insurance
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6 minutes
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Sep 12, 2023
Delivering a seamless omnichannel experience: digital solutions for enhancing customer service in insurance
No-code platforms are essential enablers of omnichannel customer service strategies in the insurance industry. By leveraging this technology, firms can quickly and effectively build powerful applications that deliver seamless customer service across multiple channels.
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5 minutes
Blog
Sep 11, 2023
The new frontier: exploring the role of virtual reality in the insurance industry
The integration of VR and the Internet of Things (IoT) is a game changer for the insurance industry. By leveraging both technologies, insurers can significantly cut down on expenses associated with inspections and loss control.
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5 minutes
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Sep 7, 2023
Cultivating a digital culture: the role of leadership in driving digital transformation within insurance firms
Explore the pivotal role of leadership in guiding insurance firms through digital transformation, creating a culture of innovation & unlocking growth potential.
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5 minutes
Blog
Sep 4, 2023
Digital empowerment: how self-service portals are revolutionizing claims management
Claims management can be a laborious and tedious process - but it doesn't have to stay that way. With the power of self-service portals, companies are now able to easily empower their clients and customers to take matters into their own hands.
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5 minutes
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Aug 31, 2023
Innovations in health insurance: the growing trend of telemedicine and remote patient monitoring
Telemedicine and remote patient monitoring are health insurance trends poised to revolutionize the industry. But only if providers can leverage their full potential.
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6 minutes
Blog
Aug 29, 2023
Digital transformation and the future of work in insurance: opportunities and challenges
The future of work in insurance and the key to success in a changing industry is all about digital data intake and smart data management.
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5 minutes
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Aug 23, 2023
The role of digital platforms in supporting mental health coverage
The intersection of digital platforms and mental health coverage is a crucial topic to address. Imagine the magic that could happen if we merged these two worlds - digital platforms and mental health coverage.
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6 minutes
Blog
Aug 22, 2023
Scaling up sales: harnessing digital platforms to overcome distribution challenges in insurance
In an industry as dynamic and competitive as insurance, staying ahead of the curve is paramount. One key area that is rapidly changing is distribution. Traditional channels have given way to digital platforms, revolutionizing the way insurance is sold and policies are managed.
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5 minutes
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Aug 21, 2023
The $308 billion threat: how digital tools revolutionize fraud detection in the insurance industry
Insurance fraud losses in the US have skyrocketed to an eye-popping $308 billion annually. To give some context to this number, that’s about 1.5 percent of the GDP each year.
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5 minutes
Blog
Aug 14, 2023
The game changer: exploring the impact of AI in streamlining the underwriting process
The introduction of AI in underwriting is heralding a paradigm shift, redefining risk assessments and reimagining the future of insurance operations.
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6 minutes
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Aug 10, 2023
Navigating the compliance labyrinth: digital strategies for regulatory challenges in insurance
Embracing digital strategies tailored for regulatory challenges can be a game-changer for insurers, streamlining operations, enhancing transparency, and ultimately building greater trust with regulators and customers alike.
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6 minutes
Blog
Aug 7, 2023
Solving the pricing puzzle: the role of data-driven insights in insurance premium rate setting
Data-driven strategies enable insurers to navigate the intricacies of the pricing puzzle, offering personalized rates, real-time responsiveness, fraud prevention, and innovative product offerings.
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6 minutes
Blog
Aug 3, 2023
The customer service conundrum: tackling pain points with digital data Intake in insurance call centers
Insurance call centers can benefit significantly from digital data intake solutions
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5 minutes
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Aug 2, 2023
Financial inclusion: how digital data intake can extend insurance coverage to the underserved
Extending insurance coverage and enabling financial inclusion for underserved populations can open new market opportunities for insurance providers.
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6 minutes
Blog
Jul 26, 2023
Empathy in the digital age: humanizing customer interactions amid automation in insurance
Amidst automation-driven advancements, one critical factor must not be overlooked - empathy. Humanizing customer interactions is essential to maintain strong customer relationships and foster trust in the insurance industry.
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5 minutes
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Jul 25, 2023
Insurance renewals in the digital age: how automation can simplify the process
Insurance renewals in the digital age: how automation can simplify the process
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5 minutes
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Jul 24, 2023
How EasySend helps insurance and financial services companies accelerate digital transformation
EasySend is key to digital transformation in insurance and digital transformation in banking. Find out why.
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5 minutes
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Blog
Jul 20, 2023
Workers' Comp 2.0: putting people first with a human-centric approach to digital claims
While digital tools play a crucial role in streamlining processes, we must not overlook the importance of preserving empathy and personalized support for those navigating the workers' comp journey.
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5 minutes
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Jul 18, 2023
Breaking down the silos: integrating InsurTech into the legacy insurance landscape
Do legacy insurance providers and insurtech startups have to be at odds or is their potential for both to benefit from collaboration?
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6 minutes
Blog
Jul 13, 2023
Streamlining health insurance data collection: overcoming challenges and embracing the future
The collection and management of health insurance data play a crucial role in ensuring efficient operations, accurate claims processing, and improved patient care.
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5 minutes
Blog
Jul 12, 2023
Simplifying workers' comp: how digital data intake can streamline claims processing
Digital data intake solutions bring transformative changes to workers' compensation claims processing, offering numerous advantages.
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5 minutes
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Jul 12, 2023
Digital data intake: empowering life insurance agents for success
Digital data intake technology is revolutionizing the life insurance industry and empowering agents to deliver a superior customer experience
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4 minutes
Blog
Jul 6, 2023
Harnessing technology to revolutionize insurance policy distribution
Explore how technology revolutionizes insurance policy distribution, from enhancing channels and processes to partnering with insurtech startups.
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5 minutes
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Jul 5, 2023
Boosting insurance agency sales: strategies for optimizing digital channels and customer engagement
Discover key strategies for boosting insurance agency sales in the digital age, from optimizing digital channels to leveraging customer engagement.
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5 minutes
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Jul 3, 2023
The future of commercial insurance: predictions and trends for 2023 and beyond
In 2023 and beyond, several key trends are set to shape the future of commercial insurance.
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6 minutes
Blog
Jun 28, 2023
Tech tools for tomorrow's agents: the digital transformation of independent brokerages
Explore the digital revolution in insurance and the evolving role of independent agents.
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5 minutes
Blog
Jun 27, 2023
Harnessing AI to streamline insurance processes: a game changer for underwriters
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5 minutes
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Jun 26, 2023
Future-proofing insurance: the move towards digital and data-driven operations
By future-proofing claims, underwriting, and customer service, insurers can stay ahead of the curve, meet customer expectations, and maintain a competitive edge in an ever-changing business landscape.
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5 minutes
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Jun 21, 2023
The shift to digital: overcoming resistance in traditional insurance companies
The time to embrace digital transformation is now, and those who do so successfully will be well-equipped to navigate the future of insurance with confidence.
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5 minutes
Blog
Jun 19, 2023
The future of customer experience in insurance: a look at digital innovations
Insurers are embracing digital innovations that promise to streamline processes, enhance service delivery, and ultimately, redefine the customer journey.
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4 minutes
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Jun 15, 2023
Transforming the insurance landscape: exploring the key applications of AI in insurance
AI has already begun transforming various aspects of insurance, paving the way toward more efficient processes, superior customer experiences, and better risk management strategies.
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4 minutes
Blog
Jun 14, 2023
The future of health insurance: digital transformation through no-code platforms
Health insurance, is getting a big makeover. The future of health insurance, according to numerous experts and thought leaders, is undeniably digital, an no-code platforms are emerging as game-changers.
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4 minutes
Blog
Jun 13, 2023
The digital shift: how data intake is reshaping insurance underwriting
Underwrting, the cornerstone of insurance, where risks are measured, policies are priced, and coverage terms are determined, is being revolutionized thanks to the integration of digital data intake.
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6 minutes
Blog
Jun 8, 2023
No-code platforms: empowering a seamless transition to digital insurance processes
No-code platforms revolutionize the insurance industry by facilitating a smooth shift to digital operations and fostering cutting-edge innovation.
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5 minutes
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Jun 6, 2023
Redefining customer engagement: how digital data collection enhances the insurance user experience
Discover how digital data collection revolutionizes the insurance user experience, from personalized services to streamlined processes.
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5 minutes
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May 30, 2023
Microinsurance revolution: expanding access to insurance services through digital data collection and technology
Microinsurance utilizes digital data collection and technology to make it easier for people to access insurance services
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5 minutes
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May 25, 2023
Personalizing insurance policies: how digital data collection empowers customized coverage
Digital data collection helps insurers create personalized insurance policies that meet customer expectations and give insurers a competitive edge.
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5 minutes
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May 22, 2023
Improving customer experience in commercial insurance with streamlined digital workflows
Explore how digital workflows revolutionize customer experience in commercial insurance, boosting satisfaction and engagement.
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7 minutes
Blog
May 18, 2023
The value of ecosystems and integrations in the insurance industry
Learn how to stay ahead of the competition in insurance with ecosystem integration. Adapt to customer needs, leverage technology, and differentiate yourself for a competitive edge.
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4 minutes
Blog
May 16, 2023
Unleashing the power of real-time data sharing: 5 benefits for commercial insurance
Real-time data sharing enables greater efficiency and accuracy in the commercial lines insurance data collection process, reducing the complexities associated with manual communication and data entr
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5 minutes
Blog
May 9, 2023
Transforming Quote-to-Bind ratios in P&C insurance through digital data collection
Uncover the power of digital data collection in enhancing Quote-to-Bind ratios in P&C insurance. Drive process efficiency and customer delight with technology.
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5 minutes
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May 8, 2023
20 crucial KPIs for insurance customer experience improved by digital data collection
Discover 10 KPIs to gauge the success of insurers' digital data initiatives aimed at enhancing customer experience. Measure, improve & thrive!
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6 minutes
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Apr 20, 2023
7 tips on streamlining communications between carriers and insurance producers
Learn 7 practical tips to streamline communication between carriers and insurance producers, including prioritizing timely responses and utilizing technology.
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5 mnutes
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Apr 19, 2023
Collaboration and communication in commercial insurance: the key to successful digital transformation
Data silos can be a major roadblock to digital transformation in commercial insurance. The lack of real-time sync between core and secondary systems leads to gaps in the understanding of customer data and misalignments between different teams.
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5 minutes
Blog
Apr 12, 2023
5 ways digital transformation is revolutionizing insurance claims processing
Digital data collection is a key element of the digital claims submission process and provides several significant benefits to insurers and customers.
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5 minutes
Blog
Apr 6, 2023
Disruptive technologies in commercial insurance: how no-code and digital data collection are changing the game
To keep up with customer demands, commercial lines insurers are shifting their focus away from the conventional "one-size-fits-all" policies and instead are providing customers with customized coverage based on individual requirements.
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5 minutes
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Apr 4, 2023
The state of commercial insurance 2023: trends and predictions for the future
Commercial insurance is likely to face a radical transformation in the near future as changes in technology and regulation continue to reshape the way businesses select and purchase policies.
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5 minutes
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Mar 30, 2023
From paper to pixels: the benefits and challenges of digitizing underwriting processes
Digital underwriting is faster, more accurate, and more efficient than underwriting processes with manual touchpoints.
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6 minutes
Blog
Mar 28, 2023
The future of insurance distribution: how automation and AI are changing the landscape for insurance agents
We are in the midst of the AI-revolution. AI-powered tools and platforms provide a range of capabilities, from automated customer service to predictive analytics. With these tools, agents can gain better insights into their customers’ needs and preferences to deliver personalized services.
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5 minutes
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Mar 27, 2023
The human touch in the digital world: balancing automation with personalization in insurance
Automation is an effective tool for streamlining processes, reducing costs, and improving customer experience. But automation on its own cannot deliver a truly outstanding customer experience.
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6 minutes
Blog
Mar 17, 2023
Digital as an enabler, not a disruptor, of the agent/broker distribution model in insurance
By leveraging digital technologies to their fullest potential, agencies can continue to offer superior customer service while modernizing the agency distribution model in insurance.
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6 minutes
Blog
Mar 16, 2023
Simplifying commercial lines submissions: a case study
For agencies operating in multiple states, commercial multi-state submissions can be a real challenge to stay on top of ever-changing compliance requirements. Here is how BTIS solved this challenge with digital data intake.
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6 minutes
Blog
Mar 1, 2023
Breaking down barriers: the impact of digital data intake on carrier-agent relationships
Digital data intake is an essential tool for independent agents that helps to reduce the complexity of carrier/agent communications and boost policy sales growth.
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5 minutes
Blog
Feb 27, 2023
Leveraging technology to make manual data intake a thing of the past
This blog post explores how technology can help insurers overcome these challenges and streamline their data intake processes.
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6 minutes
Blog
Feb 16, 2023
Elevating customer experience in the P&C commercial lines industry
Learn how P&C commercial lines insurers can enhance policyholder experience through digital innovation and customer-centric strategies.
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5 minutes
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Feb 15, 2023
From manual to digital: boosting MGA & MGU efficiency with workflow automation
As the insurance industry evolves, automation will become increasingly important for MGAs’ success.
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5 minutes
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Feb 13, 2023
Underwriting technology trends 2023: what to expect
The underwriting technology landscape is set to continue its rapid progression in 2023, with AI and digitalization at the forefront.
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5 minutes
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Feb 2, 2023
The importance of policyholder experience in call centers
Digital data intake systems for call centers help ensure positive experiences for policyholders, leading to increased customer satisfaction and loyalty.
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4 minutes
Blog
Feb 1, 2023
Maximize your profits in a challenging insurance market: a guide for independent agents
The hardening market is a given, but that doesn’t mean that independent agents must resign themselves to dwindling profits. Here is what you can do to not just survive, but thrive.
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5 minutes
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Jan 31, 2023
The benefits of digital data intake technology for insurance producers
The ability to quickly and accurately collect customer information is essential for any agent or broker, and digital data intake technology can be a great tool to make that possible.
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5 minutes
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Jan 29, 2023
Streamlining insurance processes with No-Code/Low-Code solutions
No-code/low-code solutions enable insurers to keep up with customer expectations while reducing time to market, complexity, and cost.
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4 minutes
Blog
Jan 23, 2023
Streamline submissions and supplemental data collection in underwriting
Digital tools can help streamline the submission process by allowing agents to quickly gather customer data and fill out ACORD forms.
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4 minutes
Blog
Jan 19, 2023
Digital claims: streamlining the P&C claims process with digital data collection
P&C carriers who want to streamline claims processing must embrace digital data collection and unify siloed data sources into a single, evolving journey.
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6 minutes
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Jan 18, 2023
Streamlining underwriting: how digital data intake can improve agent and broker experience
The agent and broker communication with underwriting is often far from ideal. Learn how digital data intake can change that.
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6 minutes
Blog
Jan 16, 2023
Streamlining P&C policy management: the benefits of digital data intake for TPAs
TPAs can use the downturn to their advantage by adapting to the changing market conditions and adjusting their business strategies accordingly.
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5 minutes
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Dec 30, 2022
Make the most out of policy renewal: tips to streamline insurance renewal processes
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5 minutes
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Dec 29, 2022
Modernizing insurance customer communication: a guide to upgrading outdated workflows
To reduce errors, lower costs and improve policyholder experience, insurance companies need to upgrade their customer communication workflows with digital solutions.
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5 minutes
Blog
Dec 26, 2022
Digital transformation lessons: how Liberty Mutual's 110 year journey led to the cloud
Insurers can learn from Liberty Mutual how to tackle complexity and legacy systems
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4 minutes
Blog
Dec 24, 2022
Why it’s important to streamline submission and logging processes in underwriting
Submitting and logging of insurance applications for underwriting includes several major points of friction and inefficiencies, leading to significant issues and challenges.
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6 minutes
Blog
Dec 22, 2022
How structuring claims data collection can lead to improved claims experience
Structured claim data collection processes can improve claims experience, reduce claim cycle time and improve claim settlement outcomes.
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6 minutes
Blog
Dec 19, 2022
Transforming the life insurance customer journey with digital submissions
Digital submissions not only simplify life insurance sales and claims processes but also improve customer experience, reduce costs, and enable life insurers to develop more tailored life insurance products and services.
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4 minutes
Blog
Dec 14, 2022
What do 2022 insurance customer experience trends mean for 2025 and beyond
Stay ahead of customer experience trends that will affect the future of the insurance industry, including experience personalization, DIY insurance, AI and chatbots, digital transformation, visual engagement, and more.
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5 minutes
Blog
Dec 8, 2022
The insurer’s guide to choosing the right eSignature software in 2023
Using eSignatures to sign documents can offer a number of benefits for insurers and their customers. Here is how to select eSignature solution for your business.
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7 minutes
Blog
Dec 5, 2022
8 obstacles to digital transformation in insurance and how to overcome them
In this article, we will discuss eight of the biggest obstacles to digital transformation in insurance and how companies can overcome them.
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4 minutes
Blog
Nov 25, 2022
Reducing data costs without jeopardizing growth in insurance
With most companies in resiliency mode, how can they ramp up data efforts while managing data costs?
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5 minutes
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Nov 23, 2022
7 customer data types in insurance (with tips for collecting data)
When it comes to collecting customer data, it’s important to strike a balance between being too intrusive and not collecting enough information.
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7 minutes
Blog
Nov 21, 2022
6 customer satisfaction drivers in insurance claims
It’s not easy to figure out how to drive customer satisfaction in insurance claims, but digital data intake can play a key role.
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6 minutes
Blog
Nov 15, 2022
Digitizing the top 3 insurance customer touchpoints with no-code: quotes, FNOL, and payments
Quickly and easily build omnichannel connected experiences for quotes, FNOL, or payments without relying on scarce IT resources.
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6 minutes
Blog
Nov 10, 2022
8 Success drivers in large commercial insurance
KMPG’s Connected Enterprise model for navigating the future commercial insurance landscape requires making an important change: digital data intake.
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6 minutes
Blog
Nov 10, 2022
Budget crunch? 10 reasons to consider a no-code platform in 2023
The initiatives that will make it into the 2023 digital transformation budgets will be those that have a high probability of success, high ROI, and a low cost of implementation. This is where no-code comes in.
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5 minutes
Blog
Nov 8, 2022
The importance of data integrity for your bottom line
With a large scale of data to process, ensuring high data integrity is vital for insurance companies. Here’s why
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5 minutes
Blog
Nov 7, 2022
Call center efficiency in insurance: digitize your top call drivers into self-serve digital journeys
What if you could reduce call volume, handle time, and costs of your call center by digitizing your most common call drivers into self-serve digital journeys?
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4 minutes
Blog
Nov 3, 2022
Paperwork is killing your insurance company's policyholder experience. Here is what you can do about it.
One of the biggest pain points in insurance is paperwork. The insurance onboarding process often requires customers to fill out a significant amount of paperwork, which can be time-consuming and confusing.
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4 minutes
Blog
Nov 1, 2022
Hyperautomation in insurance: the future of data-driven decision-making
In this blog post, we explore how hyperautomation can benefit your organization and why digital data intake is critical to its success.
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5 minutes
Blog
Oct 31, 2022
Digital experience in insurance: the importance of making complex simple
Simplicity is key when it comes to digital customer experience. By making the complex simple, businesses can improve conversion rates, create loyalty, and reduce friction.
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5 minutes
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Blog
Oct 27, 2022
Are PDF forms and manual data intake processes putting your business at risk?
Manual data intake and PDF forms may be putting your insurance business at risk. Learn why digital data capture is the safer, better option
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4 minutes
Blog
Oct 21, 2022
9 ways to make data collection easy and painless for insurance customers
Customer data collection in insurance doesn’t have to be painful. With these tips, it can be easier than you think.
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4 minutes
Blog
Oct 17, 2022
What can insurers learn from Adobe's purchase of Figma?
Adobe's recent purchase of Figma for $20 billion has put the spotlight on the importance of UX/UI and digital experience for modern enterprises
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4 minutes
Blog
Oct 11, 2022
10 reasons to optimize your customer data collection forms
Despite its central place in the business, the data collection process is often poorly executed, resulting in major inefficiencies and customer frustration.
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Blog
6 minutes
Blog
Oct 4, 2022
The future of customer data collection: digital journeys, conversational UIs, and chatbots
Learn about the upcoming trends in customer data collection and how they'll impact insurance.
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Blog
5 minutes
Blog
Oct 3, 2022
Connected enterprise framework: the role of customer data collection
The insurance industry is about to undergo a radical transformation. Digitizing customer data collection is the first key step down the path of digital transformation.
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5 minutes
Blog
Sep 28, 2022
Digitization, digitalization, and digital transformation: what is the difference?
Learn how to differentiate between digitization, digitalization, and digital transformation so you can choose the right strategy for your business.
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4 minutes
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