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11 ways digital journeys boost ROI of digital transformation in insurance

Financial services companies can leverage the power and insights from digital journeys to improve customer experience, build strong competitive advantages, and outpace the industry.
January 10, 2022
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7 minutes
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Dec 21, 2021

2021 year in review: UX trends in digital insurance

In 2021, there have been several breakthroughs in insurance UX that will define our digital future. What are some of those key developments? Let's explore them below!
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9 minutes
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Dec 14, 2021

16 tips to improve digital claims experience in insurance

Find out what you can do today to improve the insurance claims experience for your customers. These tips will reduce friction and help ensure a positive customer service experience.
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9 minutes
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Nov 23, 2021

‍Mapping out customer journeys in insurance for better customer experience

The journey customers take before, during, and after the sales process should be considered to create a seamless experience. Here's how insurers can look at their digital strategy through the lens of customer journeys.
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8 minutes
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Nov 10, 2021

The evolution of paperwork in insurance: from paper to PDF to digital journeys

Any business that has to collect data and signatures from customers can significantly improve processes, productivity, and reduce costs by moving away from paper-based documentation to fully digital experiences.
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5 minutes
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Oct 10, 2021

The digital disruption in insurance: How the role of a CIO has changed

Find out how big data, social media, mobile technology and other disruptive forces are changing the role of chief information officers (CIOs)
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6 minutes
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Aug 1, 2021

VGM

Achieving a five-year digital plan in three months.
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Customer story
May 27, 2021

Nürnberger

Acting fast and offering flexibility in times of uncertainty.
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May 26, 2021

6 warning signs that indicate it’s time to re-engage your customers: a no-code guide for insurers

As insurers explore ways to improve their customer experience and digital transformation, they must be aware of these six warning signs that indicate it might be time to re-engage with customers.
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9 minutes
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May 6, 2021

Why digital customer journeys are key to boosting customer engagement in insurance

What are digital customer journeys and why they are the key to boosting customer engagement in insurance?
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8 minutes
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Apr 22, 2021

Top reasons to transform digital customer journey in insurance

Discover the top reasons to transform your digital customer journey in insurance as the widespread digital disruption is notoriously shifting customer preferences and quality more than ever before.
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8 minutes
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Apr 14, 2021

Why PDF forms are incompatible with excellent customer experience

If you are still sending your customers PDF forms to sign, you need to check out why PDF forms are incompatible with the excellent customer experience and how to create digital customer journeys instead!
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9 minutes
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Apr 8, 2021

Lowering the cost of sales in the insurance industry

Lowering the cost of sales in the insurance industry can be challenging, but here are some critical tips on successfully doing so.
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7 minutes
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Mar 21, 2021

7 steps to building your digital transformation strategy

However, the recent market shifts spurred by the COVID19 pandemic have significantly accelerated the ongoing digital transformation trends. In order to become a driving force in the new age of technology we have compiled the top 7 steps to building your digital transformation strategy.
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9 minutes
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Mar 11, 2021

Digital customer journeys with eSignatures: the roadmap to digital transformation in financial services

Discover how digital customer journeys with eSignatures are the roadmap to digital transformation in financial services providing efficiency and an end-to-end digital transformation.
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10 minutes
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Feb 25, 2021

Distinguishing between eForms and digital customer journeys

As the digital world constantly evolves creating a superior customer experience can become costly and challenging but digital customer journeys can make it easier. Here is how to distinguish between eForms and digital customer journeys.
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9 minutes
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Feb 21, 2021

7 ways digital customer journeys can improve the onboarding experience in personal lines insurance

Customer experience is at the forefront of every onboarding process, which is why we have broken down the top 7 ways digital customer journeys can help improve the onboarding experience in personal lines insurance.
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Feb 16, 2021

Meeting the global demand for digital self-service in insurance with no-code development tools

Today's digital customers expects a seamless and personalized experience. Here are ways you can improve your overall consumer experience and start meeting the global demand for digital self-service in insurance with no-code development tools.
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8 minutes
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Feb 9, 2021

eSignatures: the first step to automating paperwork in insurance

Nobody enjoys filling out paperwork, but it seems to be a necessary step in the insurance and financial services industries. We have proven it doesn't have to be. Cut out manual processes with eSignatures, the first step to automating paperwork in insurance.
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9 minutes
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Jan 28, 2021

Tying the customer journey in insurance together: from onboarding to policy renewals

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8 minutes
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Jan 14, 2021

Agility as core business driver in insurance in 2021

The insurance landscape is evolving rapidly and agility is by far one of the largest core business drivers in insurance in 2021 and leading into 2022
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10 minutes
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Jan 11, 2021

Expert interview series: Striving in the current insurance environment

We had the opportunity to interview Insurance Consultant Patrick Kelahan. Kelahan shares some of his thoughts on striving in the current insurance environment.
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6 minutes
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Nov 30, 2020

How Worldline launched a new product and deployed a digital onboarding process for merchants in just 10 days

See how Worldline, the European leader in the payments and transactional services industry, and #4 deployed a digital a global scale launched a new product and deployed a digital onboarding process for merchants in just 10 days.
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Nov 26, 2020

Top 16 digital transformation trends in insurance in 2021

2020 has been a year when many digital transformation projects that were previously on the backburner made their way to the front of the line 2021. Discover the top 16 digital transformation trends in insurance in 2021 and how they have become a priority.
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12 minutes
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Nov 3, 2020

EasySend and Swisscom Trust Services partner to enable qualified electronic signatures for insurers and the financial sector

Learn how EasySend and Swisscom Trust Services partnered in order to enable qualified electronic signatures for insurers and the financial sector.
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5 minutes
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Oct 28, 2020

4 trends that will shape the digital insurance landscape

Discover four major digital insurance trends transforming the digital insurance landscape and why all insurance executives should keep an eye out for them in 2021 and beyond.
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9 minutes
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Oct 13, 2020

No-code is inevitable: a story of how an internal development tool grew into a $16M funded company

Discover how EasySend set out to solve customer experience in insurance and ended up growing into a $16M funded company using a robust no-code platform and internal development tool.
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9 minutes
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Sep 15, 2020

7 benefits of eSignature and digital customer journeys in the insurance industry

eSignatures have changed the way insurers interact with their customers, changing the entire customer experience. See the 7 most significant benefits of the eSignature tool and digital customer journeys in the insurance industry.
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7 minutes
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Aug 27, 2020

5 FNOL (First Notice of Loss) process improvements that drive customer retention and boost revenues

See which 5 FNOL (First Notice of Loss) process improvements drive customer retention and boost revenues while creating meaningful interactions with policyholders.
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7 minutes
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Jun 25, 2020

What do all successful insurance companies have in common?

There are key differentiators that set apart successful insurance companies from the rest. See what all successful insurance enterprises have in common and how to start utilizing these techniques.
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10 minutes
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Jun 11, 2020

How Harel Insurance improves sales process conversions by 15% while reducing outbound calls to customers by 20%

See how Harel Insurance improved sales process conversions by 15% while reducing outbound calls to customers by 20% with EasySend's no-code platform.
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Jun 10, 2020

The future of paperwork in Insurance

In 600 years, paperwork hasn’t really changed - we still use printed copies that require in-person signatures. Isn’t it time paperwork moved into the 21st century?
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5 minutes
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Jun 8, 2020

Digital transformation in insurance: Top 16 chief digital officers to follow

Navigating digital transformation in the insurance industry can be difficult, but following these top 16 chief digital officers can help.
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14 minutes
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May 14, 2020

Supporting remote customer service: How insurers are accelerating digital transformation

Digital transformation is making a significant impact in the insurance sector. Learn how insurers are accelerating digital transformation through remote support for their agents and customers.
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8 minutes
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May 7, 2020

From zero to digital during COVID-19 - How insurers are stepping up digital transformation initiatives

As insurers are stepping up their digital transformation initiatives, it's only natural that they would turn to technology to help them reach their goals.
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10 minutes
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Apr 30, 2020

Critical role of no-code development in the new normal

Technology consumers increasingly expect a hassle-free experience, which is why no-code development has become a critical role in the new normal of the digital era.
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10 minutes
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Apr 3, 2020

4 things to look at when considering a no-code platform to take your insurance company digital

Looking for the right no-code technology platform to digitally transform your insurance company? Here are four key factors to consider.
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7 minutes
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Apr 2, 2020

6 ways insurers can quickly spin up remote servicing capability during the COVID-19 crisis

Find out how insurers can take advantage of the latest technologies and trends to create a digital experience their customers will love.
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7 minutes
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Mar 27, 2020

The importance of crafting a customer-centric experience in the insurance industry

Find out how digital transformation is impacting customer experience and why many insurance companies are still lagging behind.
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7 minutes
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Mar 26, 2020

Turning a challenge into an opportunity for the insurance industry

Learn how to turn disruption and adversity into opportunities when you embrace digital change.
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8 minutes
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Mar 19, 2020

How forward-thinking insurance companies are dealing with the paperwork crisis

his article explores how to deal with the paperwork crisis, and looks at how forward-thinking insurance companies are handling this problem.
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7 minutes
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Mar 10, 2020

Top 19 insurance CIOs you should follow (and why)!

Chief Information Officers are a vital component to the success of insurance companies; Discover the top 19 insurance CIOs you should follow and why!
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12 minutes
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Mar 3, 2020

On a scale of 1 to 100, how painful has your digital transformation been so far?

Gauging the scale of complexity your digital transformation will be and tips to handle the challenges in the road ahead for optimal success in the switch to digital.
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10 minutes
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Feb 20, 2020

The pet insurance game is about to change: get ready for the digital market disruption

The pet insurance game is about to change: get ready for the digital market disruption and find out how pet insurance providers can compete with digital disruptors.
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4 minutes
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Feb 16, 2020

9 ways no-code development platforms create value in insurance and banking

Creating apps and digital customer journeys through a visual, drag-and-drop environment is possible; Check out these 9 ways no-code development platforms create value in insurance and banking.
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9 minutes
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Jan 8, 2020

The 6 trends driving eSignature adoption in Insurance

E-signatures are a key component of digital transformation which can enable cost savings, customer engagement and operational efficiency across your entire business.
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10 minutes
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Nov 28, 2019

What is zero back office and why does it matter for insurers

Insurers face many difficulties in catching up with the digital times; learn about zero-back office and discover why it is a crucial way forward for insurers to overcome their outdated practices and manual roadblocks.
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8 minutes
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Nov 17, 2019

Debunking the 7 myths about digital transformation in insurance

he insurance industry has been slow to adapt, and as a result we find ourselves stuck with fax machines and paper files. But is that really necessary? At EasySend we believe we can do better, and wanted to share our thoughts on why you should too!‍
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8 minutes
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Oct 29, 2019

Why the future of enterprise front-end development belongs to no-code platforms

The no-code revolution is here; Learn why the future of enterprise front-end development belongs to no-code platforms.
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9 minutes
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Sep 2, 2019

Why RPA alone will not transform customer experience in insurance

Insurance companies can reap the benefits of automation and digital transformation, but they need to rethink how they collect data. Find out why.
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7 minutes
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Aug 8, 2019

Top 7 InsurTech trends paving the way towards Insurance 2.0

While technology fundamentally changes every aspect of the insurance business stay up to date with these top 7 InsurTech trends paving the way towards insurance 2.0.
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10 minutes
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Aug 7, 2019

This one digital transformation mistake is costing insurers millions

Learn which single digital transformation mistake costs insurers millions and save your organization millions each year by avoiding it altogether.
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9 minutes
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Aug 6, 2019

Upgrade your auto insurance claim experience and reduce cost per claim with EasySend

Learn how to digitize the process of collecting data during insurance claims, which will help you improve speed, efficiency, transparency and eliminate errors.
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7 minutes
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Jan 21, 0202

3 reasons why no-code helps drive sales in insurance

There are three reasons why no-code helps drive sales in insurance and we've gathered them here for you
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10 minutes
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Customer story
Aug 1, 2021

VGM

Achieving a five-year digital plan in three months.
Real Garant by ZurichEasysend Logo White
Customer story
May 27, 2021

Real Garant by Zurich

Closing contracts in weeks and impacting the bottom line.
NürnbergerEasysend Logo White
Customer story
May 27, 2021

Nürnberger

Acting fast and offering flexibility in times of uncertainty.
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