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All the info, guides, and case studies you need to understand digital transformation and how to start your journey today. 

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Jan 31, 2023

The benefits of digital data intake technology for insurance producers

The ability to quickly and accurately collect customer information is essential for any agent or broker, and digital data intake technology can be a great tool to make that possible.
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5 minutes
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Jan 29, 2023

Streamlining insurance processes with No-Code/Low-Code solutions

No-code/low-code solutions enable insurers to keep up with customer expectations while reducing time to market, complexity, and cost.
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4 minutes
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Jan 23, 2023

Streamline submissions and supplemental data collection in underwriting

Digital tools can help streamline the submission process by allowing agents to quickly gather customer data and fill out ACORD forms.
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4 minutes
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Jan 19, 2023

Digital claims: streamlining the P&C claims process with digital data collection

P&C carriers who want to streamline claims processing must embrace digital data collection and unify siloed data sources into a single, evolving journey.
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6 minutes
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Jan 18, 2023

Streamlining underwriting: how digital data intake can improve agent and broker experience

The agent and broker communication with underwriting is often far from ideal. Learn how digital data intake can change that.
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6 minutes
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Jan 16, 2023

Streamlining P&C policy management: the benefits of digital data intake for TPAs

TPAs can use the downturn to their advantage by adapting to the changing market conditions and adjusting their business strategies accordingly.
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5 minutes
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Jan 12, 2023

‍The benefits of using a digital data intake system for P&C insurance carriers

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Dec 30, 2022

Make the most out of policy renewal: tips to streamline insurance renewal processes

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5 minutes
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Dec 29, 2022

Modernizing insurance customer communication: a guide to upgrading outdated workflows

To reduce errors, lower costs and improve policyholder experience, insurance companies need to upgrade their customer communication workflows with digital solutions.
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5 minutes
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Dec 26, 2022

Digital transformation lessons: how Liberty Mutual's 110 year journey led to the cloud

Insurers can learn from Liberty Mutual how to tackle complexity and legacy systems
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4 minutes
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Dec 24, 2022

Why it’s important to streamline submission and logging processes in underwriting

Submitting and logging of insurance applications for underwriting includes several major points of friction and inefficiencies, leading to significant issues and challenges.
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6 minutes
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Dec 22, 2022

How structuring claims data collection can lead to improved claims experience

Structured claim data collection processes can improve claims experience, reduce claim cycle time and improve claim settlement outcomes.
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6 minutes
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Dec 19, 2022

Transforming the life insurance customer journey with digital submissions

Digital submissions not only simplify life insurance sales and claims processes but also improve customer experience, reduce costs, and enable life insurers to develop more tailored life insurance products and services.
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4 minutes
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Dec 14, 2022

What do 2022 insurance customer experience trends mean for 2025 and beyond

Stay ahead of customer experience trends that will affect the future of the insurance industry, including experience personalization, DIY insurance, AI and chatbots, digital transformation, visual engagement, and more.
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5 minutes
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Dec 8, 2022

The insurer’s guide to choosing the right eSignature software in 2023

Using eSignatures to sign documents can offer a number of benefits for insurers and their customers. Here is how to select eSignature solution for your business.
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7 minutes
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Dec 5, 2022

8 obstacles to digital transformation in insurance and how to overcome them

In this article, we will discuss eight of the biggest obstacles to digital transformation in insurance and how companies can overcome them.
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4 minutes
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Nov 25, 2022

Reducing data costs without jeopardizing growth in insurance

With most companies in resiliency mode, how can they ramp up data efforts while managing data costs?
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5 minutes
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Nov 23, 2022

7 customer data types in insurance (with tips for collecting data)

When it comes to collecting customer data, it’s important to strike a balance between being too intrusive and not collecting enough information.
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7 minutes
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Nov 21, 2022

6 customer satisfaction drivers in insurance claims

It’s not easy to figure out how to drive customer satisfaction in insurance claims, but digital data intake can play a key role.
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6 minutes
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Nov 15, 2022

Digitizing the top 3 insurance customer touchpoints with no-code: quotes, FNOL, and payments

Quickly and easily build omnichannel connected experiences for quotes, FNOL, or payments without relying on scarce IT resources.
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6 minutes
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Nov 10, 2022

8 Success drivers in large commercial insurance

KMPG’s Connected Enterprise model for navigating the future commercial insurance landscape requires making an important change: digital data intake.
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6 minutes
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Nov 10, 2022

Budget crunch? 10 reasons to consider a no-code platform in 2023

The initiatives that will make it into the 2023 digital transformation budgets will be those that have a high probability of success, high ROI, and a low cost of implementation. This is where no-code comes in.
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5 minutes
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Nov 8, 2022

The importance of data integrity for your bottom line

With a large scale of data to process, ensuring high data integrity is vital for insurance companies. Here’s why
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5 minutes
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Nov 7, 2022

Call center efficiency in insurance: digitize your top call drivers into self-serve digital journeys

What if you could reduce call volume, handle time, and costs of your call center by digitizing your most common call drivers into self-serve digital journeys?
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4 minutes
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Nov 3, 2022

Paperwork is killing your insurance company's policyholder experience. Here is what you can do about it.

One of the biggest pain points in insurance is paperwork. The insurance onboarding process often requires customers to fill out a significant amount of paperwork, which can be time-consuming and confusing.
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4 minutes
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Nov 1, 2022

Hyperautomation in insurance: the future of data-driven decision-making

In this blog post, we explore how hyperautomation can benefit your organization and why digital data intake is critical to its success.
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5 minutes
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Oct 31, 2022

Digital experience in insurance: the importance of making complex simple 

Simplicity is key when it comes to digital customer experience. By making the complex simple, businesses can improve conversion rates, create loyalty, and reduce friction.
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5 minutes
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Oct 27, 2022

Are PDF forms and manual data intake processes putting your business at risk?

Manual data intake and PDF forms may be putting your insurance business at risk. Learn why digital data capture is the safer, better option
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4 minutes
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Oct 21, 2022

9 ways to make data collection easy and painless for insurance customers

Customer data collection in insurance doesn’t have to be painful. With these tips, it can be easier than you think.
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4 minutes
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Oct 17, 2022

What can insurers learn from Adobe's purchase of Figma?

Adobe's recent purchase of Figma for $20 billion has put the spotlight on the importance of UX/UI and digital experience for modern enterprises
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4 minutes
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Oct 11, 2022

10 reasons to optimize your customer data collection forms

Despite its central place in the business, the data collection process is often poorly executed, resulting in major inefficiencies and customer frustration.
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6 minutes
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Oct 4, 2022

The future of customer data collection: digital journeys, conversational UIs, and chatbots

Learn about the upcoming trends in customer data collection and how they'll impact insurance.
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5 minutes
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Oct 3, 2022

Connected enterprise framework: the role of customer data collection

The insurance industry is about to undergo a radical transformation. Digitizing customer data collection is the first key step down the path of digital transformation.
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5 minutes
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Sep 28, 2022

Digitization, digitalization, and digital transformation: what is the difference?

Learn how to differentiate between digitization, digitalization, and digital transformation so you can choose the right strategy for your business.
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4 minutes
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Sep 21, 2022

How seamless customer data collection can help insurance directors automate workflows

As the insurance industry looks to adopt more automation in its workflows, customer data collection will play an increasingly important role. 
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5 minutes
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Sep 19, 2022

Data integration as a critical competitive capability in insurance

Data integration is a critical capability for insurers looking to improve customer experience, operational efficiency, and employee productivity.
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5 minutes
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Sep 14, 2022

Building end-to-end digital customer journeys in insurance

Digital data intake is a necessary first step to enable the end-to-end digital customer journey in insurance. By breaking down silos and connecting disconnected systems, insurance companies can provide a more personalized and seamless experience for their customers.
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4 minutes
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Sep 8, 2022

P&C insurance digital transformation trends 2024

The P&C insurance digital transformation is in full swing. Here are the trends you can expect to see in the next two years.
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5 minutes
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Aug 29, 2022

7 digital customer journey trends in insurance for 2023 and beyond

As customers become increasingly digital, customer journeys in the insurance industry are evolving. Here we discuss 7 key trends in customer journeys that will have an impact on the industry in the years to come.
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5 minutes
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Aug 28, 2022

The influence of data intake methods on customer experience in insurance

Collecting data from customers doesn't have to become a point of friction. Insurance companies can make the customer journey smoother and more efficient by digitizing data intake.
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4 minutes
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Aug 24, 2022

Streamlining FNOL processes in the call center with digital customer data intake

When customers experience a loss, they don’t have patience for inefficient data intake in the FNOL process. Digital data intake offers a better, faster solution.
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5 minutes
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Aug 9, 2022

The future of insurance: digital claims, digital sales, and other trends

Here are some of the most important trends that will transform the insurance industry in the years to come.
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4 minutes
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Aug 8, 2022

How to make the most of your evolving insurance forms

Web forms with good UI can be a gamechanger for insurance providers, improving the customer experience and driving strong business outcomes.
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Jul 30, 2022

How insurance companies are benefiting from the power of digital data collection

Digital data collection is transforming the insurance industry. Here’s how companies are using it to gain a competitive advantage.
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5 minutes
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Jul 29, 2022

Digital data intake: the key to intelligent automation in insurance 

Customers expect it to be easy to find the right agent to solve their issues. Intelligent automation in insurance is the key to making that happen.
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5 minutes
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Jul 26, 2022

3 Broken Insurance Customer Journeys & How digital data intake can fix them

The insurance industry’s customer journeys are broken. Digital data intake can fix it. Read on to learn how.
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7 minutes
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Jul 25, 2022

The unique challenges of digital transformation in commercial insurance

Digital data intake is the foundation on which all other digital transformation initiatives must be built. No-code tools enable commercial insurers to rapidly digitize their customer data intake processes with minimal investment.
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6 minutes
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Jul 14, 2022

The role of customer data intake in the insurance customer journey

Digital customer data intake can transform the insurance customer journey, making it easier and more efficient for both the customer and the organization.
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5 minutes
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Jul 13, 2022

Solving the insurance digital transformation challenges with digital data intake

By digitizing the customer data intake process, insurance companies can improve the customer experience, automate workflows, and increase efficiency.
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6 minutes
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Jul 9, 2022

Solving the issue with customer data collection in insurance

If you’re still using manual data entry methods, it’s time to If you’re still using manual data entry methods, it’s time to switch to digital data intake journeys.
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6 minutes
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Jul 4, 2022

6 pain points of traditional data collection in insurance and how to solve them

Discover the 6 biggest pain points that insurance companies suffer when they use traditional data collection methods, and how switching to digital data collection can cure them all. 
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5 minutes
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Jun 21, 2022

7 benefits of digital data intake journeys for customer data collection in insurance

Digital data intake can be a gamechanger for insurance providers. These are the top 7 benefits you will gain with digital customer data collection.
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5 minutes
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Jun 21, 2022

‍Mapping out customer journeys in insurance for better customer experience

The journey customers take before, during, and after the sales process should be considered to create a seamless experience. Here's how insurers can look at their digital strategy through the lens of customer journeys.
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8 minutes
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Jun 16, 2022

Why design thinking is essential for digital transformation in insurance

Design thinking is a customer-centric approach that can help insurers to stay ahead of the curve and remain relevant in a rapidly changing digital world. 
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6 minutes
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Jun 15, 2022

Why data integration is key to the digital experience in insurance

Data integration plays a key role in digital transformation in insurance. The first step for insurers is digitizing customer data intake.
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5 minutes
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Jun 13, 2022

How 4 insurers are driving customer engagement with digital data intake

Learn how four leading insurance companies are using digital data intake to increase efficiency, reduce costs and improve the experience for their customers.
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10 minutes
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Jun 7, 2022

Tesla vs. the Insurance Industry: how auto insurers can avoid the fate of the dinosaurs

The future of insurance is digital, data-driven, and customer-centric. Tesla has already shown us the way; it's time for the rest of the industry to follow suit.
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5 minutes
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May 31, 2022

Why digital intake solutions are the key to successful automation in insurance

Learn how digital data intake can help your insurance company boost efficiency and improve customer experience.
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5 minutes
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May 25, 2022

How to improve the insurance policy renewal process

Policy renewal process doesn’t have to be a pain. By making it easy for policyholders to renew their policy online, you'll boost customer retention and reduce operational costs.
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5 minutes
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May 12, 2022

Insurance trends: plain language policies

The insurance industry trends are clear—plain language policy is key to keeping customers happy and even to selling more.
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6 minutes
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May 4, 2022

Here’s how bad UX is hurting your insurance company’s bottom line

Do your insurance company’s website and online services suffer from bad UX? It might be losing you thousands in revenue - per customer. Here's how to fix it. 
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6 minutes
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Apr 27, 2022

Where are the growth opportunities for intelligent automation in insurance?

To take full advantage of the growth opportunities of automation in insurance, insurers must solve the problems stemming from manual customer data collection
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7 minutes
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Apr 25, 2022

Solving the UX challenges in insurance and banking

Solving the UX challenges in insurance and banking demands an uncompromising focus on customer experience
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7 minutes
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Apr 20, 2022

‍11 quick tips to improve user experience of the insurance websites

Here are 11 tips from EasySend’s team to help improve the UX/UI of your insurance website and make it stand out from the rest
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5 minutes
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Mar 8, 2022

ROI of claim intake tools: PDfs vs web forms vs digital journeys

Let's break down the ROI of digital transformation for insurance companies by comparing the operational costs of claim intake with PDFs, simple web forms, and user-friendly digital journeys.
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7 minutes
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Mar 4, 2022

Top 16 digital transformation trends in insurance in 2023

2023 is going to be a big year for digital transformation projects in the insurance industry. Check out this list of the top 16 trends that will shape the future of insurance!
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12 minutes
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Feb 24, 2022

Insurance CIO guide to technology trends for 2023

The right tools can help insurers prepare for technology trends in the insurance industry. The most important tool may not be what you expect. 
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6 minutes
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Feb 15, 2022

‍How to become a digital leader in the insurance industry

Two elements are key for leaders looking to ignite an insurance digital transformation: customer-facing development and no-code platforms.
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6 minutes
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Jan 27, 2022

Ten reasons why insurers should make the switch to digital FNOL

Digital First Notices of Loss (FNOL) is the first step in this journey to digital claims experience, and as such is a crucial part of the claims process. Here are 10 reasons why digital FNOL is the future of claims interactions.
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6 minutes
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Jan 10, 2022

11 ways digital journeys boost ROI of digital transformation in insurance

Financial services companies can leverage the power and insights from digital journeys to improve customer experience, build strong competitive advantages, and outpace the industry.
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7 minutes
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Dec 21, 2021

2021 year in review: UX trends in digital insurance

In 2021, there have been several breakthroughs in insurance UX that will define our digital future. What are some of those key developments? Let's explore them below!
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9 minutes
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Dec 14, 2021

16 tips to improve digital claims experience in insurance

Find out what you can do today to improve the insurance claims experience for your customers. These tips will reduce friction and help ensure a positive customer service experience.
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9 minutes
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Nov 10, 2021

The evolution of paperwork in insurance: from paper to PDF to digital journeys

Any business that has to collect data and signatures from customers can significantly improve processes, productivity, and reduce costs by moving away from paper-based documentation to fully digital experiences.
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5 minutes
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Oct 10, 2021

The digital disruption in insurance: How the role of a CIO has changed

Find out how big data, social media, mobile technology and other disruptive forces are changing the role of chief information officers (CIOs)
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6 minutes
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May 27, 2021

Nürnberger: offering flexibility in times of uncertainty

Acting fast and offering flexibility in times of uncertainty.
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May 26, 2021

6 warning signs that indicate it’s time to re-engage your customers: a no-code guide for insurers

As insurers explore ways to improve their customer experience and digital transformation, they must be aware of these six warning signs that indicate it might be time to re-engage with customers.
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9 minutes
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May 6, 2021

Why digital customer journeys are key to boosting customer engagement in insurance

What are digital customer journeys and why they are the key to boosting customer engagement in insurance?
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8 minutes
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Apr 22, 2021

Top reasons to transform digital customer journey in insurance

Discover the top reasons to transform your digital customer journey in insurance as the widespread digital disruption is notoriously shifting customer preferences and quality more than ever before.
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8 minutes
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Apr 14, 2021

Why PDF forms are incompatible with excellent customer experience

If you are still sending your customers PDF forms to sign, you need to check out why PDF forms are incompatible with the excellent customer experience and how to create digital customer journeys instead!
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9 minutes
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Apr 8, 2021

Lowering the cost of sales in the insurance industry

Lowering the cost of sales in the insurance industry can be challenging, but here are some critical tips on successfully doing so.
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7 minutes
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Mar 21, 2021

7 steps to building your digital transformation strategy

However, the recent market shifts spurred by the COVID19 pandemic have significantly accelerated the ongoing digital transformation trends. In order to become a driving force in the new age of technology we have compiled the top 7 steps to building your digital transformation strategy.
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9 minutes
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Feb 21, 2021

7 ways digital customer journeys can improve the onboarding experience in personal lines insurance

Customer experience is at the forefront of every onboarding process, which is why we have broken down the top 7 ways digital customer journeys can help improve the onboarding experience in personal lines insurance.
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10 min read
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Feb 16, 2021

Meeting the global demand for digital self-service in insurance with no-code development tools

Today's digital customers expects a seamless and personalized experience. Here are ways you can improve your overall consumer experience and start meeting the global demand for digital self-service in insurance with no-code development tools.
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8 minutes
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Feb 9, 2021

eSignatures: the first step to automating paperwork in insurance

Nobody enjoys filling out paperwork, but it seems to be a necessary step in the insurance and financial services industries. We have proven it doesn't have to be. Cut out manual processes with eSignatures, the first step to automating paperwork in insurance.
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9 minutes
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Jan 28, 2021

Tying the customer journey in insurance together: from onboarding to policy renewals

Learn how to create a seamless, cohesive customer journey in your insurance company. Different parts of the customer experience are often siloed, but they don't have to be!
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8 minutes
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Jan 14, 2021

Agility as core business driver in insurance in 2021

The insurance landscape is evolving rapidly and agility is by far one of the largest core business drivers in insurance in 2021 and leading into 2022
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10 minutes
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Jan 11, 2021

Expert interview series: Striving in the current insurance environment

We had the opportunity to interview Insurance Consultant Patrick Kelahan. Kelahan shares some of his thoughts on striving in the current insurance environment.
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6 minutes
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Nov 3, 2020

EasySend and Swisscom Trust Services partner to enable qualified electronic signatures for insurers and the financial sector

Learn how EasySend and Swisscom Trust Services partnered in order to enable qualified electronic signatures for insurers and the financial sector.
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5 minutes
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Oct 28, 2020

4 trends that will shape the digital insurance landscape

Discover four major digital insurance trends transforming the digital insurance landscape and why all insurance executives should keep an eye out for them in 2021 and beyond.
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9 minutes
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Oct 13, 2020

No-code is inevitable: a story of how an internal development tool grew into a $16M funded company

Discover how EasySend set out to solve customer experience in insurance and ended up growing into a $16M funded company using a robust no-code platform and internal development tool.
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9 minutes
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Sep 15, 2020

7 benefits of eSignature and digital customer journeys in the insurance industry

eSignatures have changed the way insurers interact with their customers, changing the entire customer experience. See the 7 most significant benefits of the eSignature tool and digital customer journeys in the insurance industry.
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7 minutes
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Aug 27, 2020

5 FNOL (First Notice of Loss) process improvements that drive customer retention and boost revenues

See which 5 FNOL (First Notice of Loss) process improvements drive customer retention and boost revenues while creating meaningful interactions with policyholders.
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7 minutes
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Jun 25, 2020

What do all successful insurance companies have in common?

There are key differentiators that set apart successful insurance companies from the rest. See what all successful insurance enterprises have in common and how to start utilizing these techniques.
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10 minutes
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Jun 11, 2020

How Harel Insurance improves sales process conversions by 15% while reducing outbound calls to customers by 20%

See how Harel Insurance improved sales process conversions by 15% while reducing outbound calls to customers by 20% with EasySend's no-code platform.
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Jun 10, 2020

The future of paperwork in Insurance

In 600 years, paperwork hasn’t really changed - we still use printed copies that require in-person signatures. Isn’t it time paperwork moved into the 21st century?
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5 minutes
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Jun 8, 2020

Digital transformation in insurance: Top 16 chief digital officers to follow

Navigating digital transformation in the insurance industry can be difficult, but following these top 16 chief digital officers can help.
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14 minutes
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May 14, 2020

Supporting remote customer service: How insurers are accelerating digital transformation

Digital transformation is making a significant impact in the insurance sector. Learn how insurers are accelerating digital transformation through remote support for their agents and customers.
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8 minutes
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May 7, 2020

From zero to digital during COVID-19 - How insurers are stepping up digital transformation initiatives

As insurers are stepping up their digital transformation initiatives, it's only natural that they would turn to technology to help them reach their goals.
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10 minutes
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Apr 30, 2020

Critical role of no-code development in the new normal

Technology consumers increasingly expect a hassle-free experience, which is why no-code development has become a critical role in the new normal of the digital era.
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10 minutes
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Apr 3, 2020

4 things to look at when considering a no-code platform to take your insurance company digital

Looking for the right no-code technology platform to digitally transform your insurance company? Here are four key factors to consider.
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7 minutes
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