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All the info, guides, and case studies you need to understand digital transformation and how to start your journey today. 

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Sep 28, 2022

Digitization, digitalization, and digital transformation: what is the difference?

Learn how to differentiate between digitization, digitalization, and digital transformation so you can choose the right strategy for your business.
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4 minutes
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Sep 21, 2022

How seamless customer data collection can help insurance directors automate workflows

As the insurance industry looks to adopt more automation in its workflows, customer data collection will play an increasingly important role. 
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5 minutes
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Sep 19, 2022

Data integration as a critical competitive capability in insurance

Data integration is a critical capability for insurers looking to improve customer experience, operational efficiency, and employee productivity.
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5 minutes
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Sep 14, 2022

Building end-to-end digital customer journeys in insurance

Digital data intake is a necessary first step to enable the end-to-end digital customer journey in insurance. By breaking down silos and connecting disconnected systems, insurance companies can provide a more personalized and seamless experience for their customers.
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4 minutes
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Sep 8, 2022

P&C insurance digital transformation trends 2024

The P&C insurance digital transformation is in full swing. Here are the trends you can expect to see in the next two years.
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5 minutes
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Aug 29, 2022

7 digital customer journey trends in insurance for 2023 and beyond

As customers become increasingly digital, customer journeys in the insurance industry are evolving. Here we discuss 7 key trends in customer journeys that will have an impact on the industry in the years to come.
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5 minutes
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Aug 28, 2022

The influence of data intake methods on customer experience in insurance

Collecting data from customers doesn't have to become a point of friction. Insurance companies can make the customer journey smoother and more efficient by digitizing data intake.
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4 minutes
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Aug 24, 2022

Streamlining FNOL processes in the call center with digital customer data intake

When customers experience a loss, they don’t have patience for inefficient data intake in the FNOL process. Digital data intake offers a better, faster solution.
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5 minutes
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Aug 9, 2022

The future of insurance: digital claims, digital sales, and other trends

Here are some of the most important trends that will transform the insurance industry in the years to come.
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4 minutes
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Aug 8, 2022

How to make the most of your evolving insurance forms

Web forms with good UI can be a gamechanger for insurance providers, improving the customer experience and driving strong business outcomes.
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Jul 30, 2022

How insurance companies are benefiting from the power of digital data collection

Digital data collection is transforming the insurance industry. Here’s how companies are using it to gain a competitive advantage.
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5 minutes
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Jul 29, 2022

Digital data intake: the key to intelligent automation in insurance 

Customers expect it to be easy to find the right agent to solve their issues. Intelligent automation in insurance is the key to making that happen.
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5 minutes
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Jul 26, 2022

3 Broken Insurance Customer Journeys & How digital data intake can fix them

The insurance industry’s customer journeys are broken. Digital data intake can fix it. Read on to learn how.
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7 minutes
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Jul 25, 2022

The unique challenges of digital transformation in commercial insurance

Digital data intake is the foundation on which all other digital transformation initiatives must be built. No-code tools enable commercial insurers to rapidly digitize their customer data intake processes with minimal investment.
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6 minutes
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Jul 14, 2022

The role of customer data intake in the insurance customer journey

Digital customer data intake can transform the insurance customer journey, making it easier and more efficient for both the customer and the organization.
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5 minutes
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Jul 13, 2022

Solving the insurance digital transformation challenges with digital data intake

By digitizing the customer data intake process, insurance companies can improve the customer experience, automate workflows, and increase efficiency.
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6 minutes
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Jul 9, 2022

Solving the issue with customer data collection in insurance

If you’re still using manual data entry methods, it’s time to If you’re still using manual data entry methods, it’s time to switch to digital data intake journeys.
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6 minutes
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Jul 4, 2022

6 pain points of traditional data collection in insurance and how to solve them

Discover the 6 biggest pain points that insurance companies suffer when they use traditional data collection methods, and how switching to digital data collection can cure them all. 
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5 minutes
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Jun 21, 2022

7 benefits of digital data intake journeys for customer data collection in insurance

Digital data intake can be a gamechanger for insurance providers. These are the top 7 benefits you will gain with digital customer data collection.
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5 minutes
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Jun 21, 2022

‍Mapping out customer journeys in insurance for better customer experience

The journey customers take before, during, and after the sales process should be considered to create a seamless experience. Here's how insurers can look at their digital strategy through the lens of customer journeys.
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8 minutes
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Jun 16, 2022

Why design thinking is essential for digital transformation in insurance

Design thinking is a customer-centric approach that can help insurers to stay ahead of the curve and remain relevant in a rapidly changing digital world. 
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6 minutes
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Jun 15, 2022

Why data integration is key to the digital experience in insurance

Data integration plays a key role in digital transformation in insurance. The first step for insurers is digitizing customer data intake.
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5 minutes
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Jun 13, 2022

How 4 insurers are driving customer engagement with digital data intake

Learn how four leading insurance companies are using digital data intake to increase efficiency, reduce costs and improve the experience for their customers.
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10 minutes
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Jun 7, 2022

Tesla vs. the Insurance Industry: how auto insurers can avoid the fate of the dinosaurs

The future of insurance is digital, data-driven, and customer-centric. Tesla has already shown us the way; it's time for the rest of the industry to follow suit.
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5 minutes
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May 31, 2022

Why digital intake solutions are the key to successful automation in insurance

Learn how digital data intake can help your insurance company boost efficiency and improve customer experience.
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5 minutes
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May 25, 2022

How to improve the insurance policy renewal process

Policy renewal process doesn’t have to be a pain. By making it easy for policyholders to renew their policy online, you'll boost customer retention and reduce operational costs.
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5 minutes
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May 12, 2022

Insurance trends: plain language policies

The insurance industry trends are clear—plain language policy is key to keeping customers happy and even to selling more.
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6 minutes
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May 4, 2022

Here’s how bad UX is hurting your insurance company’s bottom line

Do your insurance company’s website and online services suffer from bad UX? It might be losing you thousands in revenue - per customer. Here's how to fix it. 
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6 minutes
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Apr 27, 2022

Where are the growth opportunities for intelligent automation in insurance?

To take full advantage of the growth opportunities of automation in insurance, insurers must solve the problems stemming from manual customer data collection
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7 minutes
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Apr 25, 2022

Solving the UX challenges in insurance and banking

Solving the UX challenges in insurance and banking demands an uncompromising focus on customer experience
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7 minutes
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Apr 20, 2022

‍11 quick tips to improve user experience of the insurance websites

Here are 11 tips from EasySend’s team to help improve the UX/UI of your insurance website and make it stand out from the rest
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5 minutes
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Mar 8, 2022

ROI of claim intake tools: PDfs vs web forms vs digital journeys

Let's break down the ROI of digital transformation for insurance companies by comparing the operational costs of claim intake with PDFs, simple web forms, and user-friendly digital journeys.
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7 minutes
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Mar 4, 2022

Top 16 digital transformation trends in insurance in 2023

2023 is going to be a big year for digital transformation projects in the insurance industry. Check out this list of the top 16 trends that will shape the future of insurance!
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12 minutes
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Feb 24, 2022

Insurance CIO guide to technology trends for 2023

The right tools can help insurers prepare for technology trends in the insurance industry. The most important tool may not be what you expect. 
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6 minutes
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Feb 15, 2022

‍How to become a digital leader in the insurance industry

Two elements are key for leaders looking to ignite an insurance digital transformation: customer-facing development and no-code platforms.
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6 minutes
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Jan 27, 2022

Ten reasons why insurers should make the switch to digital FNOL

Digital First Notices of Loss (FNOL) is the first step in this journey to digital claims experience, and as such is a crucial part of the claims process. Here are 10 reasons why digital FNOL is the future of claims interactions.
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6 minutes
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Jan 10, 2022

11 ways digital journeys boost ROI of digital transformation in insurance

Financial services companies can leverage the power and insights from digital journeys to improve customer experience, build strong competitive advantages, and outpace the industry.
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7 minutes
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Dec 21, 2021

2021 year in review: UX trends in digital insurance

In 2021, there have been several breakthroughs in insurance UX that will define our digital future. What are some of those key developments? Let's explore them below!
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9 minutes
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Dec 14, 2021

16 tips to improve digital claims experience in insurance

Find out what you can do today to improve the insurance claims experience for your customers. These tips will reduce friction and help ensure a positive customer service experience.
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9 minutes
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Nov 10, 2021

The evolution of paperwork in insurance: from paper to PDF to digital journeys

Any business that has to collect data and signatures from customers can significantly improve processes, productivity, and reduce costs by moving away from paper-based documentation to fully digital experiences.
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5 minutes
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Oct 10, 2021

The digital disruption in insurance: How the role of a CIO has changed

Find out how big data, social media, mobile technology and other disruptive forces are changing the role of chief information officers (CIOs)
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6 minutes
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May 27, 2021

Nürnberger: offering flexibility in times of uncertainty

Acting fast and offering flexibility in times of uncertainty.
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May 26, 2021

6 warning signs that indicate it’s time to re-engage your customers: a no-code guide for insurers

As insurers explore ways to improve their customer experience and digital transformation, they must be aware of these six warning signs that indicate it might be time to re-engage with customers.
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9 minutes
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May 6, 2021

Why digital customer journeys are key to boosting customer engagement in insurance

What are digital customer journeys and why they are the key to boosting customer engagement in insurance?
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8 minutes
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Apr 22, 2021

Top reasons to transform digital customer journey in insurance

Discover the top reasons to transform your digital customer journey in insurance as the widespread digital disruption is notoriously shifting customer preferences and quality more than ever before.
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8 minutes
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Apr 14, 2021

Why PDF forms are incompatible with excellent customer experience

If you are still sending your customers PDF forms to sign, you need to check out why PDF forms are incompatible with the excellent customer experience and how to create digital customer journeys instead!
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9 minutes
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Apr 8, 2021

Lowering the cost of sales in the insurance industry

Lowering the cost of sales in the insurance industry can be challenging, but here are some critical tips on successfully doing so.
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7 minutes
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Mar 21, 2021

7 steps to building your digital transformation strategy

However, the recent market shifts spurred by the COVID19 pandemic have significantly accelerated the ongoing digital transformation trends. In order to become a driving force in the new age of technology we have compiled the top 7 steps to building your digital transformation strategy.
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9 minutes
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Feb 21, 2021

7 ways digital customer journeys can improve the onboarding experience in personal lines insurance

Customer experience is at the forefront of every onboarding process, which is why we have broken down the top 7 ways digital customer journeys can help improve the onboarding experience in personal lines insurance.
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10 min read
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Feb 16, 2021

Meeting the global demand for digital self-service in insurance with no-code development tools

Today's digital customers expects a seamless and personalized experience. Here are ways you can improve your overall consumer experience and start meeting the global demand for digital self-service in insurance with no-code development tools.
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8 minutes
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Feb 9, 2021

eSignatures: the first step to automating paperwork in insurance

Nobody enjoys filling out paperwork, but it seems to be a necessary step in the insurance and financial services industries. We have proven it doesn't have to be. Cut out manual processes with eSignatures, the first step to automating paperwork in insurance.
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9 minutes
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Jan 28, 2021

Tying the customer journey in insurance together: from onboarding to policy renewals

Learn how to create a seamless, cohesive customer journey in your insurance company. Different parts of the customer experience are often siloed, but they don't have to be!
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8 minutes
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Jan 14, 2021

Agility as core business driver in insurance in 2021

The insurance landscape is evolving rapidly and agility is by far one of the largest core business drivers in insurance in 2021 and leading into 2022
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10 minutes
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Jan 11, 2021

Expert interview series: Striving in the current insurance environment

We had the opportunity to interview Insurance Consultant Patrick Kelahan. Kelahan shares some of his thoughts on striving in the current insurance environment.
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6 minutes
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Nov 3, 2020

EasySend and Swisscom Trust Services partner to enable qualified electronic signatures for insurers and the financial sector

Learn how EasySend and Swisscom Trust Services partnered in order to enable qualified electronic signatures for insurers and the financial sector.
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5 minutes
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Oct 28, 2020

4 trends that will shape the digital insurance landscape

Discover four major digital insurance trends transforming the digital insurance landscape and why all insurance executives should keep an eye out for them in 2021 and beyond.
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9 minutes
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Oct 13, 2020

No-code is inevitable: a story of how an internal development tool grew into a $16M funded company

Discover how EasySend set out to solve customer experience in insurance and ended up growing into a $16M funded company using a robust no-code platform and internal development tool.
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9 minutes
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Sep 15, 2020

7 benefits of eSignature and digital customer journeys in the insurance industry

eSignatures have changed the way insurers interact with their customers, changing the entire customer experience. See the 7 most significant benefits of the eSignature tool and digital customer journeys in the insurance industry.
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7 minutes
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Aug 27, 2020

5 FNOL (First Notice of Loss) process improvements that drive customer retention and boost revenues

See which 5 FNOL (First Notice of Loss) process improvements drive customer retention and boost revenues while creating meaningful interactions with policyholders.
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7 minutes
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Jun 25, 2020

What do all successful insurance companies have in common?

There are key differentiators that set apart successful insurance companies from the rest. See what all successful insurance enterprises have in common and how to start utilizing these techniques.
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10 minutes
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Jun 11, 2020

How Harel Insurance improves sales process conversions by 15% while reducing outbound calls to customers by 20%

See how Harel Insurance improved sales process conversions by 15% while reducing outbound calls to customers by 20% with EasySend's no-code platform.
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Jun 10, 2020

The future of paperwork in Insurance

In 600 years, paperwork hasn’t really changed - we still use printed copies that require in-person signatures. Isn’t it time paperwork moved into the 21st century?
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5 minutes
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Jun 8, 2020

Digital transformation in insurance: Top 16 chief digital officers to follow

Navigating digital transformation in the insurance industry can be difficult, but following these top 16 chief digital officers can help.
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14 minutes
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May 14, 2020

Supporting remote customer service: How insurers are accelerating digital transformation

Digital transformation is making a significant impact in the insurance sector. Learn how insurers are accelerating digital transformation through remote support for their agents and customers.
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8 minutes
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May 7, 2020

From zero to digital during COVID-19 - How insurers are stepping up digital transformation initiatives

As insurers are stepping up their digital transformation initiatives, it's only natural that they would turn to technology to help them reach their goals.
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10 minutes
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Apr 30, 2020

Critical role of no-code development in the new normal

Technology consumers increasingly expect a hassle-free experience, which is why no-code development has become a critical role in the new normal of the digital era.
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10 minutes
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Apr 3, 2020

4 things to look at when considering a no-code platform to take your insurance company digital

Looking for the right no-code technology platform to digitally transform your insurance company? Here are four key factors to consider.
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7 minutes
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Apr 2, 2020

6 ways insurers can quickly spin up remote servicing capability during the COVID-19 crisis

Find out how insurers can take advantage of the latest technologies and trends to create a digital experience their customers will love.
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7 minutes
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Mar 27, 2020

The importance of crafting a customer-centric experience in the insurance industry

Find out how digital transformation is impacting customer experience and why many insurance companies are still lagging behind.
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7 minutes
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Mar 26, 2020

Turning a challenge into an opportunity for the insurance industry

Learn how to turn disruption and adversity into opportunities when you embrace digital change.
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8 minutes
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Mar 19, 2020

How forward-thinking insurance companies are dealing with the paperwork crisis

his article explores how to deal with the paperwork crisis, and looks at how forward-thinking insurance companies are handling this problem.
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7 minutes
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Mar 10, 2020

Top 19 insurance CIOs you should follow (and why)!

Chief Information Officers are a vital component to the success of insurance companies; Discover the top 19 insurance CIOs you should follow and why!
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12 minutes
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Mar 3, 2020

On a scale of 1 to 100, how painful has your digital transformation been so far?

Gauging the scale of complexity your digital transformation will be and tips to handle the challenges in the road ahead for optimal success in the switch to digital.
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10 minutes
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Feb 20, 2020

The pet insurance game is about to change: get ready for the digital market disruption

The pet insurance game is about to change: get ready for the digital market disruption and find out how pet insurance providers can compete with digital disruptors.
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4 minutes
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Feb 16, 2020

9 ways no-code development platforms create value in insurance and banking

Creating apps and digital customer journeys through a visual, drag-and-drop environment is possible; Check out these 9 ways no-code development platforms create value in insurance and banking.
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9 minutes
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Jan 8, 2020

The 6 trends driving eSignature adoption in Insurance

E-signatures are a key component of digital transformation which can enable cost savings, customer engagement and operational efficiency across your entire business.
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10 minutes
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Nov 28, 2019

What is zero back office and why does it matter for insurers

Insurers face many difficulties in catching up with the digital times; learn about zero-back office and discover why it is a crucial way forward for insurers to overcome their outdated practices and manual roadblocks.
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8 minutes
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Nov 17, 2019

Debunking the 7 myths about digital transformation in insurance

he insurance industry has been slow to adapt, and as a result we find ourselves stuck with fax machines and paper files. But is that really necessary? At EasySend we believe we can do better, and wanted to share our thoughts on why you should too!‍
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8 minutes
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Oct 29, 2019

Why the future of enterprise front-end development belongs to no-code platforms

The no-code revolution is here; Learn why the future of enterprise front-end development belongs to no-code platforms.
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9 minutes
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Sep 2, 2019

Why RPA alone will not transform customer experience in insurance

Insurance companies can reap the benefits of automation and digital transformation, but they need to rethink how they collect data. Find out why.
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7 minutes
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Aug 8, 2019

Top 7 InsurTech trends paving the way towards Insurance 2.0

While technology fundamentally changes every aspect of the insurance business stay up to date with these top 7 InsurTech trends paving the way towards insurance 2.0.
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10 minutes
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Aug 7, 2019

This one digital transformation mistake is costing insurers millions

Learn which single digital transformation mistake costs insurers millions and save your organization millions each year by avoiding it altogether.
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9 minutes
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Aug 6, 2019

Upgrade your auto insurance claim experience and reduce cost per claim with EasySend

Learn how to digitize the process of collecting data during insurance claims, which will help you improve speed, efficiency, transparency and eliminate errors.
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7 minutes
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Jan 21, 0202

3 reasons why no-code helps drive sales in insurance

There are three reasons why no-code helps drive sales in insurance and we've gathered them here for you
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10 minutes
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