Digital Transformation Wiki
Find answers to all your digital transformation questions with our easy-to-use online resource.

Expense ratio

Expense ratio is the percentage of premiums that an insurance company uses to pay for expenses. Insurers calculate their expense ratio by dividing the expenses associated with acquiring, underwriting, and servicing premiums by the net premiums earned.

Advertisement, employee wages, and sales force commissions are among the possible expenses. The expense ratio is how much an insurance company spends on running its business, without taking into account money paid out in claims or investment income/losses.

The expense ratio and the loss ratio are combined to give an insurance company's overall performance measurement, which is called the combined ratio.

What is the expense ratio in insurance?

The expense ratio is a comparative metric that insurance companies use to measure the amount of expenses they incur while underwriting a policy against the revenue generated from that same policy. In other words, it's used to gauge how profitable and efficient an insurance company is.

This expense can be divided into two types: policyholder dividends and operating expenses. The expense ratio is one way to measure the efficiency of an insurance company.

The expense ratio does not include investment expense, which is the cost of buying and maintaining assets such as stocks, bonds, and real estate. Investment expense is reported separately on insurance company financial statements.

Why is the expense ratio important?

The expense ratio is important to policyholders because it affects the amount of money available to pay claims. A high expense ratio means that less money is available to pay claims, and a low expense ratio means that more money is available to pay claims.

The expense ratio is also important to insurance companies because it is a key metric that investors use to assess the financial health of an insurer. A high expense ratio indicates that an insurance company is less efficient and less profitable, which can make it more difficult to obtain funding and attract investors.

How is the expense ratio calculated?

Expense Ratio = Total Underwriting Expenses/Net Premium Earned

The expense ratio is a measure of the portion of an insurance company's premium income that is spent on operating expenses. It is calculated by dividing the company's underwriting expenses ratio by its net premium earned.

What are the factors that affect expense ratio?

There are numerous factors that can affect an insurance company's expense ratio. Some of these factors include:

  • The type of insurance the company offers: Certain types of insurance, such as workers' compensation and medical malpractice, tend to have higher expense ratios than other types of insurance.
  • The geographic region where the company does business: Certain regions, such as the Northeast United States, tend to have higher expense ratios than other regions.
  • The size of the company: Smaller insurance companies tend to have higher expense ratios than larger companies.
  • The company's claims history: Companies with a history of high claim payouts will tend to have higher expense ratios than companies with a history of low claim payouts.
  • The company's investment portfolio: Companies with a diversified investment portfolio will tend to have lower expense ratios than companies with a less diversified investment portfolio.
  • The company's digital maturity: More digitally mature companies will tend to have lower expense ratios than less digitally mature companies. This is due to the fact that digitally mature organizations have lower expenses while generating more revenues than their less digitally mature counterparts.

What are the implications of a high expense ratio?

A high expense ratio indicates that an insurance company is less efficient and less profitable. This can make it more difficult for the company to obtain funding and attract investors. A high expense ratio can also lead to higher premiums for policyholders.

What are the implications of a low expense ratio?

A low expense ratio indicates that an insurance company is more efficient and more profitable. This can make it easier for the company to obtain funding and attract investors. A low expense ratio can also lead to lower premiums for policyholders.

How can expense ratio be improved?

There are a number of ways that an insurance company can improve its expense ratio. Some of these methods include:

  • Increasing premium income: One way to improve the expense ratio is to increase premium income. This can be done by expanding into new markets or increasing prices in existing markets. This can also be achieved by improving customer experience and investing in digital technologies.
  • Reducing underwriting expenses: Another way to improve the expense ratio is to reduce underwriting expenses. This can be done by improving operational efficiency, negotiating better rates with suppliers, and investing in technology.
Relevant content
The painful challenges of digital transformation in financial services
Top 26 digital transformation trends in insurance in 2022
15 ways to onboard and serve customers faster and better in 2022