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Streamlining insurance processes with No-Code/Low-Code solutions

Streamlining insurance processes with No-Code/Low-Code solutions | EasySend blog
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4 minutes

The insurance industry is highly competitive, with insurers striving to remain profitable by maintaining customer loyalty and increasing market share.

There is an ever-growing need to quickly develop digital products and services tailored to customers’ needs and preferences. Insurance organizations are challenged to keep up with these customer demands while reducing time-to-market, complexity, and cost. At the same time, the ability to streamline processes and reduce complexity is crucial for insurers looking to remain competitive in the digital ecosystem.

The digital experience bar is high for insurers, making it challenging to stay ahead of the competition and meet customer demands:

  • When insurers offer personalized services, they see an 81% retention rate – Accenture
  • Customers prioritize working with insurers that offer consistently positive experiences; 32% of customers stopped working with a brand after one negative experience – Emplifi
  • Just 6% of insurers have highly sophisticated omnichannel capabilities, delivering a seamless experience for their customers – Gartner

As profit margins become tighter, insurers are looking for new ways to reduce costs and increase efficiency. No-code/low-code solutions offer a viable option for insurers looking to cut back on development time and cost while providing the flexibility needed to rapidly deliver digital products that meet customer expectations.

With a no-code/low-code platform, insurers can develop innovative products and services for their customers faster and with less effort than ever before. This is possible by leveraging drag-and-drop interfaces to develop customer-facing applications quickly and efficiently, enabling insurers to release new UIs into production in short timeframes.

The need for no-code transformation in insurance

There is an urgent need for insurers to keep up with customer expectations by introducing digital products and services. At the same time, the legacy systems and manual processes used in the insurance industry require a massive overhaul.

The challenge here is twofold: insurers must reduce complexity and cost while also creating faster time to market for digital products and services.

  • No-code/low-code solutions offer insurers the opportunity to upgrade manual processes and legacy systems that can no longer keep up with customer expectations. By leveraging powerful no-code/low-code platforms, insurers can quickly create digital UIs that meet customer expectations while reducing time to market and complexity.
  • No-code/low-code solutions offer insurers an efficient way to transform their operations without a complete overhaul of legacy processes. By taking advantage of prebuilt components and features, insurers can customize existing applications and update legacy processes quickly, allowing them to remain competitive in the digital economy.

Putting user-friendly digital UIs on top of existing legacy systems allows insurers to move quickly and meet customer demands without having to completely rebuild their infrastructure from scratch.

This is invaluable in an industry that is constantly changing and evolving while reliance on legacy systems remains high.

The advantages of a no-code approach to insurance digital transformation

By streamlining processes with a no-code approach, insurers can quickly deploy applications that meet customer demands without needing costly and time-consuming development cycles.

Moreover, the no-code technology’s modular structure enables insurers to easily add new features and functionality to existing applications, allowing them to quickly adapt their digital products and services to customer needs. This is invaluable in an increasingly competitive market where customer loyalty is essential for success.

Finally, no-code/low-code solutions offer improved scalability, allowing insurers to scale up digital applications quickly as demand increases. This is especially important in the insurance industry, where customers’ needs can change rapidly while core systems struggle to catch up.

The bottom line

No-code/low-code solutions offer insurers a cost-effective way to quickly deploy digital products and services that meet customer expectations while keeping their core and legacy systems running.

By leveraging prebuilt components, insurers can quickly develop user-friendly UIs for their digital offerings without costly development cycles.

In addition, no-code/low-code solutions offer improved scalability and faster time to market, allowing insurers to respond quickly to customer demands without needing costly upgrades or complete overhauls of legacy systems. 

Overall, no-code/low-code solutions offer insurers a cost-effective way to streamline operations while keeping up with customer demands. By leveraging these powerful platforms, insurers can quickly create digital UIs that meet customer expectations while reducing time to market and complexity.

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About EasySend

Evolve complex forms into easy digital experiences with EasySend, trusted by Fortune 500 financial organizations. Our powerful no-code platform revolutionizes complex forms, seamlessly converting data collection processes for loan applications, account openings, and chargebacks into effortless digital experiences.

About EasySend

Transform the entire policy lifecycle, from quote to renewal, with EasySend. Trusted by Fortune 500 insurance companies, our no-code platform revolutionizes data collection processes. Effortlessly capture customer information, generate quotes, facilitate policy applications, streamline claims management, and simplify policy renewals to deliver a seamless, user-friendly experience.

Vera Smirnoff
Vera Smirnoff

Vera Smirnoff is the demand generation manager at EasySend. She covers digital transformation in insurance and banking and the latest trends in InsurTech and digital customer experience.