Vera Smirnoff
Vera Smirnoff

Vera Smirnoff is the demand generation manager at EasySend. She covers digital transformation in insurance and banking and the latest trends in InsurTech and digital customer experience.

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Nov 25, 2022

Reducing data costs without jeopardizing growth in insurance

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5 minutes
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Nov 23, 2022

7 customer data types in insurance (with tips for collecting data)

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7 minutes
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Nov 17, 2022

15 Key Digital Transformation in Banking Buzzwords to Know

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6 minutes
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Nov 15, 2022

Digitizing the top 3 insurance customer touchpoints with no-code: quotes, FNOL, and payments

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6 minutes
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Nov 10, 2022

Budget crunch? 10 reasons to consider a no-code platform in 2023

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5 minutes
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Nov 10, 2022

8 Success drivers in large commercial insurance

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6 minutes
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Nov 7, 2022

Call center efficiency in insurance: digitize your top call drivers into self-serve digital journeys

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4 minutes
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Nov 3, 2022

Paperwork is killing your insurance company's policyholder experience. Here is what you can do about it.

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4 minutes
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Oct 27, 2022

Are PDF forms and manual data intake processes putting your business at risk?

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4 minutes
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Oct 20, 2022

The true meaning of paperworkless

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5 minutes
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Oct 19, 2022

8 features to consider when choosing a digital data intake software

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5 minutes
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Oct 6, 2022

How digital data intake can boost top KPIs in your business

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6 minutes
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Sep 27, 2022

The dos and don'ts of customer data collection

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6 minutes
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Sep 21, 2022

How seamless customer data collection can help insurance directors automate workflows

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5 minutes
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Sep 14, 2022

Building end-to-end digital customer journeys in insurance

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4 minutes
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Sep 8, 2022

P&C insurance digital transformation trends 2024

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5 minutes
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Aug 28, 2022

The influence of data intake methods on customer experience in insurance

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4 minutes
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Aug 17, 2022

The future of agent-assisted interactions in banking

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5 minutes
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Aug 8, 2022

How to make the most of your evolving insurance forms

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Jul 30, 2022

How insurance companies are benefiting from the power of digital data collection

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5 minutes
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Jul 29, 2022

Digital data intake: the key to intelligent automation in insurance 

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5 minutes
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Jul 28, 2022

How digital data intake minimizes rejections and callbacks in a call center

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6 minutes
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Jul 20, 2022

Advantages of digital data collection methods for loan underwriting

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Jul 7, 2022

Breaking into a career in tech: tips from a Digital Transformation Manager at EasySend

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5 minutes
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Jul 4, 2022

6 pain points of traditional data collection in insurance and how to solve them

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5 minutes
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Jun 27, 2022

‍Solving the issue of customer data intake in mortgage servicing

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8 minutes
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Jun 22, 2022

How to streamline your credit union's new member onboarding process

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Jun 15, 2022

Why data integration is key to the digital experience in insurance

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5 minutes
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Jun 14, 2022

Solving the issue of customer data intake in loan servicing

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7 minutes
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Jun 7, 2022

Tesla vs. the Insurance Industry: how auto insurers can avoid the fate of the dinosaurs

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5 minutes
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Jun 1, 2022

The importance of digital journey mapping for improving customer experience in banking

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5 minutes
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May 30, 2022

Is a typed signature legally binding? And other questions

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7 minutes
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May 24, 2022

Why are neobanks popular and how traditional banks can catch up 

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7 minutes
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May 19, 2022

Making RPA, BPA, and workflow automation work by digitizing front-end customer input

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8 minutes
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May 11, 2022

Top UX trends in banking for 2023

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7 minutes
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May 5, 2022

Frustrated with PDF forms? So are your customers!

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6 minutes
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Apr 20, 2022

‍11 quick tips to improve user experience of the insurance websites

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5 minutes
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Apr 13, 2022

Enterprise digital transformation: trends in mobile banking

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6 minutes
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Apr 4, 2022

How to pitch a no-code platform to your CIO: a guide for the overworked head of IT

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7 minutes
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Mar 29, 2022

Webinar recap: how VGM achieved their 5-year digital transformation plan in 3 months with EasySend

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5 minutes
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Mar 24, 2022

No-code platform vs coding from scratch: how to make the right decision for your next digital transformation project

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6 minutes
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Mar 23, 2022

7 steps to a user-friendly sales process in insurance and banking

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7 minutes
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Mar 17, 2022

Document management systems vs digital journey platforms

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6 minutes
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Mar 16, 2022

6 reasons why you should consider a no-code platform for your next digital transformation project

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6 minutes
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Mar 10, 2022

Why great UX matters for internal processes and operational efficiency

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6 minutes
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Mar 8, 2022

ROI of claim intake tools: PDfs vs web forms vs digital journeys

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Mar 3, 2022

Common pitfalls of banking modernization and how to avoid them

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Feb 28, 2022

Get more done with less: a guide to no-code for insurance CIOs

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11 minutes
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Feb 24, 2022

Insurance CIO guide to technology trends for 2023

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6 minutes
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Feb 22, 2022

What do digitally mature insurance organizations do differently, and how to catch up

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9 minutes
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Feb 17, 2022

The power of UX: making the complex simple

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13 minutes
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Feb 15, 2022

‍How to become a digital leader in the insurance industry

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6 minutes
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Feb 10, 2022

The ROI of a customer journey transformation for financial institutions

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7 minutes
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Feb 6, 2022

Top 10 areas for digital disruption in banking: exciting opportunities ahead!

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9 minutes
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Feb 3, 2022

Compliance and KYC digital trends in banking 

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7 minutes
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Jan 31, 2022

5 key elements of the insurance digital experience

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Jan 27, 2022

Ten reasons why insurers should make the switch to digital FNOL

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6 minutes
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Jan 20, 2022

What do healthcare CIOs need to know about digital journeys?

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Jan 18, 2022

Real estate eSignatures 101: everything you need to know

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Jan 6, 2022

Break into a career in tech: why becoming a digital experience specialist is an excellent springboard to get you started

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Dec 29, 2021

Digital banking trends: get ready for 2023

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11 minutes
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Dec 21, 2021

2021 year in review: UX trends in digital insurance

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9 minutes
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Dec 14, 2021

16 tips to improve digital claims experience in insurance

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Nov 29, 2021

How to boost real estate customer experience with digital customer journeys

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8 minutes
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Jul 2, 2020

Expert interview series: COVID-19 is about to become the largest insurance loss event in history. Here’s what commercial insurers should know.

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10 minutes
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Nov 24, 2021

How banking CIOs can create more digital customers in 2023

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Nov 15, 2021

Reinventing paperwork as a revenue generation tool: 5 steps that work

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6 minutes
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Feb 24, 2021

How Real Garant shortened its sales onboarding process

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3 minutes
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Nov 25, 2021

Customer experience: creating value by transforming customer journeys in 2023

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Jun 21, 2022

‍Mapping out customer journeys in insurance for better customer experience

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8 minutes
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Nov 23, 2021

Why user experience is key to growth in insurance, banking, and financial services

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8 minutes
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Nov 8, 2021

18 digital transformation trends in real estate to watch out for in 2023

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11 minutes
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Sep 8, 2020

How no-code platforms help enterprises achieve scalable digital transformation

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5 minutes
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Oct 4, 2021

Everyone hates paperwork so why is it so difficult to get rid of it?

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Oct 11, 2021

From zero to paperless powerhouse in one week: an impossible dream?

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5 minutes
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Oct 10, 2020

Expert interview series: 4 digital transformation lessons insurers must learn to strive in the post COVID-19 era

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Oct 18, 2020

Expert Interview series: What insurers must do to prepare for post COVID-19 era

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3 minutes
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Customer story
Oct 1, 2021

How Bank Leumi launched a self-service digital mortgage process and reduced approval time from days to hours, resulting in a 500% increase in sales

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Oct 10, 2021

The digital disruption in insurance: How the role of a CIO has changed

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6 minutes
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Aug 31, 2021

The acceleration of digital use cases as a result of COVID-19

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7 minutes
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Oct 4, 2021

Powerful women in tech: 15 amazing women changing the world

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10 minutes
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May 7, 2020

From zero to digital during COVID-19 - How insurers are stepping up digital transformation initiatives

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10 minutes
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Apr 23, 2020

SBA PPP loan application process is a nightmare for lenders and their customers. It doesn’t have to be.

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Jan 8, 2020

The 6 trends driving eSignature adoption in Insurance

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Apr 1, 2020

Here is how we are fighting the bureaucracy during the COVID-19 crisis

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Apr 2, 2020

6 ways insurers can quickly spin up remote servicing capability during the COVID-19 crisis

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Mar 26, 2020

Turning a challenge into an opportunity for the insurance industry

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Nov 17, 2019

Debunking the 7 myths about digital transformation in insurance

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Nov 4, 2021

EasySend has saved over 50,000 trees (and counting)

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Aug 6, 2019

Upgrade your auto insurance claim experience and reduce cost per claim with EasySend

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7 minutes
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Jul 3, 2021

What are AI no-code platforms and how are they transforming digital customer experience

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11 minutes
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Jul 14, 2021

Multiexperience development: the future for creating digital customer journeys

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Jul 27, 2021

Top digital transformation buzzwords you should know

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Apr 8, 2021

Lowering the cost of sales in the insurance industry

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May 6, 2021

Why digital customer journeys are key to boosting customer engagement in insurance

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8 minutes
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Apr 29, 2021

Solving the digital transformation challenges in financial services

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Apr 22, 2021

Top reasons to transform digital customer journey in insurance

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May 13, 2021

How financial services can manage customer experience better in the digital age

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May 23, 2021

9 tips to optimizing digital customer journeys for financial institutions

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Aug 27, 2020

5 FNOL (First Notice of Loss) process improvements that drive customer retention and boost revenues

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