You can't avoid paperwork. But you can transform it into a revenue generation engine! Build engagement opportunities around any business process that involves customer data collection.
How can insurers quickly build, deploy and scale up remote service capabilities during the corona crisis
Successful transformations focus on the customer because that focus can generate a 20-30% increase in customer satisfaction and an economic gain of 20% to 50%.
Without further ado, let's dive into the top 19 CIOs in the insurance industry, their areas of expertise, and why you should be following them!
Insurers who are at the very beginning of their digitization journey often underestimate the difficulty of seemingly easy projects. Transforming paper and PDF forms into user-friendly digital journeys that can be accessed on multiple channels and through any devices is one such project.