We all can understand the importance of digital; however, implementing digital journeys at scale remains to be a challenge for many enterprise organizations.
Have you wondered why digital transformation is so painful for the financial industry? It's not just a matter of legacy systems or a lack of technical state. Financial institutions have failed to make the paradigm shift needed to effect change.
The digital era has arrived faster than some of us have anticipated. And while many organizations have been thrust into the world of remote work and remote service before they were prepared to do so, the fact is digital is here to stay.
SBA PPP loan application process is a nightmare for lenders and their customers. It doesn’t have to be.
SBA PPP loan application process is a nightmare for many small business owners. Banks can and should do better. Here is how digital journeys can help.
Digital channels will be the crucial element for surviving the coming months without severe long-term consequences on the economic health of the company. And once things get back to normal, being digital will continue to deliver value in terms of superior customer experience and reduced operational costs.