Have you wondered why digital transformation is so painful for the financial industry? It's not just a matter of legacy systems or a lack of technical state. Financial institutions have failed to make the paradigm shift needed to effect change.
Part two of our interview with Dr. Robin Kiera, where we are diving into lessons insurers must take to heart if they are to strive in post COVID-19 era.
We interviewed Dr Robin Kiera and he shared with us his dreams and his fears when it comes to the opportunity COVID19 creates to push digital transformation forward within the insurance industry.